Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Arnold Tongol

TORONTO,Ontario

Summary

Adept at ensuring operational excellence, I leveraged my strong ethics and cash handling expertise at Norwegian Cruise Line to enhance efficiency and accuracy. My collaborative spirit and commitment to compliance significantly contributed to a secure and compliant environment, showcasing my ability to balance meticulous financial recordkeeping with fostering positive team dynamics.

Results-driven financial professional prepared for role in high-paced casino environment. Proven ability to manage cash transactions, maintain strict compliance with regulations, and deliver outstanding customer service. Strong focus on team collaboration and flexibility to adapt to changing needs while ensuring operational efficiency. Key skills include cash handling, customer interaction, and regulatory adherence.

Knowledgeable Cashier/warehouseman with solid background in handling cash transactions, ensuring accuracy, and providing excellent customer service. Successfully managed high-volume cash exchanges while maintaining compliance with all regulatory requirements. Demonstrated reliability and attention to detail through precise record-keeping and effective problem-solving.

Accurate Cashier detail-oriented in handling money and forms. Knowledgeable about gambling practices and related regulations. Security-conscious and reliable in reconciling accounts without error.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

30
30
years of professional experience
1
1
Certification

Work History

House Cleaner

Cleaning Bucket
09.2010 - 10.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Manage to clean 2-3 house a day

Casino Cage Cashier

Norwegian Cruise Line
02.2005 - 11.2009
  • Quickly and accurately counted drawers at start and end of each shift.
  • Ensured smooth operations by balancing the cage at the end of each shift, identifying discrepancies, and resolving issues promptly.
  • Performed daily reconciliation of personal cash drawer, ensuring precise accounting records were maintained throughout each shift.
  • Safeguarded casino assets through diligent attention to detail, quickly identifying counterfeit currency or fraudulent activities when present.
  • Fulfilled additional duties as assigned by supervisors or management, demonstrating adaptability while maintaining a strong work ethic.
  • Streamlined cash transactions by implementing efficient cashier procedures and maintaining high levels of accuracy.
  • Assisted customers with credit applications, verifying necessary information and completing required paperwork efficiently.
  • Counted and recorded assigned funds and made exchanges of funds throughout shift.
  • Sold chips, tokens, and tickets to patrons.
  • Audited money drawers and hand or machine-counted large cash values.
  • Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.

Casino Cage Cashier

Legend International Resorts and Casino
02.1999 - 10.2004
  • Quickly and accurately counted drawers at start and end of each shift.
  • Maintained a comprehensive understanding of gaming regulations and casino policies, ensuring full compliance during all transactions.
  • Performed daily reconciliation of personal cash drawer, ensuring precise accounting records were maintained throughout each shift.
  • Maintained a secure work environment by adhering to strict company policies and regulations regarding cash handling and transaction documentation.
  • Contributed to a positive team atmosphere within the cage department, working collaboratively with coworkers toward shared goals of efficiency and accuracy.
  • Safeguarded casino assets through diligent attention to detail, quickly identifying counterfeit currency or fraudulent activities when present.
  • Fulfilled additional duties as assigned by supervisors or management, demonstrating adaptability while maintaining a strong work ethic.
  • Assisted customers with credit applications, verifying necessary information and completing required paperwork efficiently.
  • Prepared and issued money banks to change persons at start of each shift.
  • Calculated and verified value of players' winnings or losses.
  • Supervised and maintained overall slot machine functionality and expediently reported repair needs to maintenance staff for quick resolution.
  • Balanced books with daily summary reconciliations.

Warehouseman

Thomson Audio Philippines
03.1994 - 03.1998
  • Improved accuracy in order picking through meticulous organization and attention to detail.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Assisted in the development of a more efficient warehouse layout, maximizing space utilization while maintaining accessibility for workers and equipment.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Managed incoming shipments, verifying contents against purchase orders and resolving discrepancies as needed.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Inspected equipment and used troubleshooting approaches to keep machines operational.
  • Assisted warehouse manager with during busy periods, developing new skills while boosting warehouse efficiency.
  • Ensured safety compliance, conducting routine inspections and addressing potential hazards.
  • Removed debris and hazardous materials from packing area to avoid contamination.
  • Delivered updates on anticipated task completion times.
  • Supported management initiatives by maintaining accurate records, providing timely reports, and offering informed suggestions for process improvements.
  • Coordinated cross-departmental efforts to streamline operations resulting in smoother workflows throughout the entire organization.
  • Reduced product damage with proper storage techniques and regular equipment maintenance.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Consistently lifted materials weighing as much as 75 pounds.

Education

No Degree - Computer Technician/ Programmer

Megabyte Computer School
Guagua , Pampanga
06-1990

Skills

  • Warehouse safety
  • Strong ethics
  • Loading and unloading
  • Order picking
  • Shipping and receiving
  • Warehouse organization

Accomplishments

  • Completed manager training program.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Certification

  • Anti-Money Laundering (AML) Certification - Association of Certified Anti-Money Laundering Specialists (ACAMS).
  • Cash Handling Certificate - National Retail Federation.
  • Occupational Safety and Health Administration (OSHA) 10-hour Training – OSHA.

Interests

  • Participating in cultural exchange programs and homestays
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Community Cleanup
  • Participating in local clean-up initiatives
  • Woodworking
  • Virtual Reality
  • I enjoy helping others and giving back to the community

Timeline

House Cleaner

Cleaning Bucket
09.2010 - 10.2023

Casino Cage Cashier

Norwegian Cruise Line
02.2005 - 11.2009

Casino Cage Cashier

Legend International Resorts and Casino
02.1999 - 10.2004

Warehouseman

Thomson Audio Philippines
03.1994 - 03.1998
  • Anti-Money Laundering (AML) Certification - Association of Certified Anti-Money Laundering Specialists (ACAMS).
  • Cash Handling Certificate - National Retail Federation.
  • Occupational Safety and Health Administration (OSHA) 10-hour Training – OSHA.

No Degree - Computer Technician/ Programmer

Megabyte Computer School

Similar Profiles

CREATE PROFILE
Arnold Tongol