Arnold Riosa
London,ON
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
23
23
years of professional experience
Work History
Elderly Caregiver
Angel Of Hope (Home For The Elderly)
10.2020 - 06.2023
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
Cook
Monster Burger
10.2018 - 08.2020
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Customer Service Representative
Iqor Philippines
03.2017 - 11.2017
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.
Hotel Nurse
Banthai Beach Hotel Resort & Spa
09.2012 - 08.2016
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
Computer Encoder
Pag-Ibig Fund
06.2000 - 04.2002
- Enhanced team efficiency by maintaining organized electronic files and records.
- Improved data accuracy by meticulously inputting information into the system.
- Reduced errors and discrepancies with thorough proofreading of encoded data.
- Ensured data security by adhering to company policies and confidentiality guidelines.
Education
Bachelor of Science - Nursing
St.Jude College Cavite
Dasmarinas Cavite Philippines04.2011
Associate of Applied Science - Computer System Design & Programming
AMA Computer Learning Center
Philippines03.2000
Skills
- Care Plan Management
- Data Confidentiality
- Patient Advocacy
- Time Management
- Activities of Daily Living
Languages
English
Professional Working
Timeline
Elderly Caregiver
Angel Of Hope (Home For The Elderly)
10.2020 - 06.2023
Cook
Monster Burger
10.2018 - 08.2020
Customer Service Representative
Iqor Philippines
03.2017 - 11.2017
Hotel Nurse
Banthai Beach Hotel Resort & Spa
09.2012 - 08.2016
Computer Encoder
Pag-Ibig Fund
06.2000 - 04.2002
Bachelor of Science - Nursing
St.Jude College Cavite
Associate of Applied Science - Computer System Design & Programming
AMA Computer Learning Center
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