Arnold Hue
Saskatoon,SK
Summary
Accomplished Operations Manager with a proven track record at Construx Building, enhancing operational efficiency and employee motivation. Expert in inventory management and staff training, Significantly improved customer satisfaction and streamlined processes. Skilled in problem-solving and team leadership, achieving a notable increase in project delivery efficiency. Seasoned Operations Manager and talented leader with years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity.
Overview
26
26
years of professional experience
Work History
Operations Manager
Construx Building
202 Cory Road Martinsville, Saskatchewan
09.2021 - 08.2024
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Managed cross-functional teams for successful project completion and timely delivery.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Mentored junior team members in their career progression pathing endeavors towards managerial roles within the company structure framework.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Shipping Supervisor
Alfab Building Products
701 45th St W Saskatoon, Saskatchewan
04.1998 - 09.2021
- Pulled, verified, and packaged items for shipment.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Worked closely with customer service representatives to address client inquiries or concerns regarding their orders promptly.
- Managed a team of shipping personnel, fostering productive work environment and promoting teamwork.
- Implemented safety protocols in workplace, reducing accidents and ensuring employee wellbeing.
- Conducted regular performance reviews for team members, identifying areas for growth and providing constructive feedback.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Assigned tasks to team members to complete within designated time frames.
- Trained new team members on proper and safe use of tools and equipment.
- Developed and implemented strategies to improve team productivity and efficiency.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Analyzed shipment data to identify trends and areas for improvement in the overall supply chain process.
- Enhanced shipping efficiency by implementing proper packaging methods and material usage.
- Inspected loading operations for improvements in efficiency and safety.
- Optimized loading procedures to maximize truck space utilization and minimize transportation costs.
- Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
- Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
- Collaborated with carriers to negotiate competitive shipping rates, resulting in cost savings for the company.
- Utilized tracking software to monitor shipments, resolving any issues promptly to prevent delays.
- Managed shipping and receiving activities for company orders processed daily.
- Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
- Streamlined order processing for faster turnaround times, improving customer satisfaction.
- Reduced shipment errors by conducting thorough inspections of outgoing packages.
- Supervised shipping team of employees.
Education
High School Diploma -
Wakaw School
Wakaw, SK06.1982
Skills
- Problem-Solving
- Production
- Employee Motivation
- Operations Management
- Decision-Making
- Team Leadership
- Staff Management
- Operational Efficiency
- Performance Evaluations
- Planning and Implementation
- Process Improvements
- Staff Training
- Performance monitoring
- Document Control
- Inventory Control
Languages
English
Professional Working
Timeline
Operations Manager
Construx Building
09.2021 - 08.2024
Shipping Supervisor
Alfab Building Products
04.1998 - 09.2021
High School Diploma -
Wakaw School