Open To Work
Arnold Diaz
AAA Auto Club Group
Los Angeles
Work Preference
Desired Job Title
Licensed Insurance AgentLead Retail Sales AssociateLoss Prevention SupervisorSales Associate
Work Type
Full Time
Location Preference
Hybrid
Location:
Los Angeles, CA
Open to relocation:
Yes
Important To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsWork from home optionPaid time off401k matchPaid sick leave4-day work week
24
years of professional experience
Energetic Sales Expert with a passion for developing new business programs and making enhancements to meet customer demands. Fantastic time management and planning skills with the ability to build an excellent rapport with both customers and coworkers.
Work History
Licensed Insurance Agent
3 Years 6 Months- Developed tailored insurance solutions for clients, enhancing satisfaction and retention.
- Analyzed client needs to recommend appropriate coverage options and policy enhancements.
- Negotiated terms with underwriters to secure competitive rates and favorable conditions for clients.
- Educated clients on policy features, coverage limits, and claims processes to ensure informed decisions.
Lead Retail Sales Associate
13 Years 1 Month- Increase company growth and exceed monthly targets by creating competitive offers that meet the needs and expectations of consumer, medium and small business clients
- Earn business by promoting company strengths, including reliability and high level business acumen and product support
- Placed service orders and answered customer questions in person and over the phone
- Promote team development and skills through training and mentorship
- Daily cold calling 20-40 calls per day
- Exceed monthly quotas and sales goals by collaborating with store employees to promote impactful sales techniques through training and professional development
Loss Prevention Supervisor
1 Year 10 Months- Followed strict security and safety procedures to protect the company from financial losses resulting from theft or careless management
- Educated employees on loss prevention techniques and company policies
- Communicated with supervisors about any issues that arose while on duty
- Provided loss prevention training to loss prevention staff, retail managers, and store employees
Sales Associate
1 Year 4 Months- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals.
- Suggested products and services to match customers' stated needs and preferences.
Education
Associate of Science - Respiratory Therapy
Skills
Salesforce
POS systems
Microsoft Office systems
Cold calling/Client outreach
Bilingual English/Spanish
Upselling and cross-selling
Team development/Coaching peers
Detail-oriented
Strong communication skill
Languages
Spanish
Full Professional
Timeline
Licensed Insurance Agent
AAA Auto Club Group
01.2023 - CurrentRead More
Lead Retail Sales Associate
AT&T
08.2007 - 09.2020Read More
Loss Prevention Supervisor
Best Buy
09.2005 - 07.2007Read More
Sales Associate
The Home Depot
01.2003 - 05.2004Read More
East Los Angeles College
Associate of Science from Respiratory Therapy
Read More