Arnold Chand
San Pablo,CA
Summary
Adept Gaming Floor Supervisor with a proven track record at San Pablo Lytton Casino, enhancing team performance and customer satisfaction through expert coaching and exceptional service. Skilled in interpersonal communication and troubleshooting, excelling in creating a positive and efficient work environment. Achievements include significantly boosting employee morale and fostering long-term VIP relationships.
Overview
6
6
years of professional experience
Work History
Gaming Floor Supervisor
San Pablo Lytton Casino
08.2018 - Current
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Improved employee performance through consistent coaching, training, and feedback on job responsibilities.
- Fostered an inclusive atmosphere by promoting open lines of communication among team members, encouraging collaboration.
- Supported smooth transitions during shift changes by effectively communicating pertinent information to incoming supervisors.
- Boosted employee morale through regular recognition of outstanding achievements on the casino floor, fostering a positive workplace culture.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Provided exceptional customer service to VIP guests, fostering long-term relationships and repeat visits.
Education
No Degree - Electrical, Electronics And Communications Engineering
WyoTech - Fremont
Fremont, CA07.2014
High School Diploma -
De Anza High School
Richmond, CA07-2013
Skills
- Interpersonal Communication
- Slot machine management
- Customer Service
- Greeting guests
- Training employees
- Customer Relations
- Conflict Resolution
- Troubleshooting
- Calm Under Pressure
- Computer Skills
- Excellent Communication
- Customer Complaint Resolution
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Gaming Floor Supervisor
San Pablo Lytton Casino
08.2018 - Current
No Degree - Electrical, Electronics And Communications Engineering
WyoTech - Fremont
High School Diploma -
De Anza High School
Similar Profiles
Justin KeobounheungJustin Keobounheung
Gaming Attendant at San Pablo Lytton CasinoGaming Attendant at San Pablo Lytton Casino
Manuel Felix JrManuel Felix Jr
Security Officer at San Pablo Lytton CasinoSecurity Officer at San Pablo Lytton Casino
Seandy GarciaSeandy Garcia
Executive Manager at San Pablo Lytton CasinoExecutive Manager at San Pablo Lytton Casino
William HardenWilliam Harden
Electrician at MrOkazaki;s Construction,plumbing,electric CompanyElectrician at MrOkazaki;s Construction,plumbing,electric Company
Mala ThongphanithMala Thongphanith
Cook at Taste Of Thai LaoCook at Taste Of Thai Lao