ARNIE SILVA
SAN FRANCISCO
Summary
Dynamic professional with a proven track record at the Superintendence of Banks and Other Financials, excelling in team leadership and problem-solving. Expert in workload management and document storage, significantly enhancing operational efficiency. Demonstrated ability to foster strong relationships and streamline processes, achieving notable improvements in productivity and service quality.
Overview
9
9
years of professional experience
Work History
Tow Truck Driver
Mountain West Group - AAA
07.2024 - Current
Tow Truck Operator
G&G Towing & Auto Repair
01.2023 - 03.2024
- Fastened chains, straps, covers, and binders to secure load during transit.
- Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
- Recovered vehicles, completed private tows, insurance tows, roadside assistance and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
Assistant Manager
Superintendence of Banks and Other Financials
07.2020 - 05.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment.
- Developed strong working relationships with staff, fostering a positive work environment.
- Assign tasks to subordinates, monitor compliance with goals, write memos, solve technological problems, administrator of the bank document storage server, manager of payments for basic services in the company's documentation department.
Data Verification Specialist
Superintendence of Banks and Others Financial
10.2016 - 07.2020
- Verification of bank records, document storage manager, writer of work area productivity reports
Intern
Vicepresidence of the Republic of Nicaragua
10.2015 - 01.2016
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
Bachelor of Science - Software Engineering
University of Managua - UdeM
Managua, NicaraguaBachelor of Science - Accounting And Finance
Autonomous University of Nicaragua Managua – UNAN
Managua, Nicaragua03-2021
High School Diploma -
Manuel Olivares Rodríguez Technical Institute For
Managua, Nicaragua05-2016
English Course - Lenguage
LIMK AMERICAN SCHOOL
Managua, Nicaragua05-2013
Skills
- Team leadership
- Decision-making
- Problem-solving
- Task delegation
- Employee scheduling
- Workload management
Languages
English
Professional Working
Timeline
Tow Truck Driver
Mountain West Group - AAA
07.2024 - Current
Tow Truck Operator
G&G Towing & Auto Repair
01.2023 - 03.2024
Assistant Manager
Superintendence of Banks and Other Financials
07.2020 - 05.2022
Data Verification Specialist
Superintendence of Banks and Others Financial
10.2016 - 07.2020
Intern
Vicepresidence of the Republic of Nicaragua
10.2015 - 01.2016
Bachelor of Science - Software Engineering
University of Managua - UdeM
Bachelor of Science - Accounting And Finance
Autonomous University of Nicaragua Managua – UNAN
High School Diploma -
Manuel Olivares Rodríguez Technical Institute For
English Course - Lenguage
LIMK AMERICAN SCHOOL
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