Arnez Fernandez
Summary
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
31
31
years of professional experience
1
1
Membership
Work History
Director Consulting & IT Strategy
ProCal Systems Canada Inc.
05.2021 - Current
- Responsible for Building up Consulting Services business.
- Responsible for the marketing and sales of Cloud-based Asset Calibration Management Solutions (e.g. Calibration Management for USFDA Compliance 21CFR Part 11, ISO13485 & 17025.
- Responsible for the marketing and sales of Cloud-based Maintenance Management Solutions (e.g. CMMS systems for ISO9001:2015.
- Responsible for marketing and sales of Cloud Based Managed Services for Cybersecurity including SIEM, EDR & ITDR solutions to support ISO27001 compliance
- Manage team providing first level support for clients before escalating to software vendor partner.
- Responsible for Reseller Partner and Vendor Management.
- Responsible for setting budgets, overseeing IT systems acquisitions for operations and other corporate responsibilities.
Director Consulting & IT Strategy
ProCal Systems Asia
02.2018 - Current
- Responsible for Consulting Services Business.
- Responsible for the marketing and sales of Cloud-based Asset Calibration Management Solutions (e.g. Calibration Management for USFDA Compliance 21CFR Part 11, ISO13485 & 17025.
- Responsible for the marketing and sales of Cloud-based Maintenance Management Solutions (e.g. CMMS systems for ISO9001:2015.
- Responsible for marketing and sales of Cloud Based Managed Services for Cybersecurity including SIEM, EDR & ITDR solutions to support ISO27001 compliance
- Manage team providing first level support for clients before escalating to software vendor partner.
- Responsible for Reseller Partner and Vendor Management.
- Responsible for setting budgets, overseeing IT systems acquisitions for operations and other corporate responsibilities.
Country Manager for Singapore
eSafe Synergy Sdn. Bhd.
01.2017 - 06.2018
- Responsible for the marketing operations for eSafe Cybersecurity software in Singapore.
- Delivered high profile POC projects in the public and the private sector including MINDEF (Singapore), Temasek (Trusted Source PL), United Overseas Bank, Monetary Authority of Singapore (MAS)
Chief Executive Officer
Hills Education Group Sdn. Bhd.
07.2015 - 12.2016
- Created and delivered a business plan for the setting up of a new higher education institution.
- Worked alongside the finance team to develop budgets for the operations.
- Delivered an English training partnership with a UK University
- Created and delivered the documentation for Higher Education licensing in Malaysia
Business Development Manager
Uni Collaborative Partnerships Asia
04.2012 - 08.2015
- Created and marketed Corporate Training programs for small and medium enterprises.
- Created and delivered the business relationship with UNIC to deliver EU based Online Bachelors and Masters, Programs.
- Delivered a partner program for sales unit.
- Delivered on sales quotas and targets.
Chief Executive Officer
United Asia School of Management Pte. Ltd.
12.2006 - 03.2012
- Created and delivered a Business Plan for the School.
- Managed the Finance and Operations and achieved financial credit A rating for business operations for 3 consecutive years.
- Delivered an articulation partnership with Teesside University (UK).
- Delivered a franchise partnership with Edge Hill University (UK).
- Spearheaded partnerships with student recruitment agencies to deliver student recruitment numbers.
Information Technology Consultant
CyBraine (S) Pte. Ltd.
06.2000 - 10.2006
- Consulted SME clients on IT Strategy and implemented software projects for SMEs (e.g. Website, Email server, Productivity software, Accounting, POS systems and IT security applications).
- Created and submitted documentation and received grant approval for 6 PSG projects for SMEs.
- Assisted technical teams with system analysis documentation on custom software projects.
Lecturer (Part-time)
BMC Training Center
07.1999 - 06.2000
- Responsible for teaching LCCI Business subjects
- Responsible for teaching LCCI Information Technology subjects.
- Involved in setting examination papers and marking schemas.
- Responsible for examination paper marking
- Assisted in Examination Invigilation
Lecturer (Part-time)
Auston Institute
07.1999 - 06.2000
- Responsible for teaching Undergraduate Business subjects.
- Responsible for teaching Undergraduate Information Technology subjects.
- Responsible for grading coursework.
Systems Consultant
FACT Software International Pte. Ltd.
05.1998 - 06.1999
- Responsible for accounting software sales.
- Responsible for setting up the telemarketing team.
- Delivered monthly sales quota improvement by 50% for a period of six months (Jan– May) via a very successful Y2K marketing strategy.
Lecturer
Informatics Computer School Pte. Ltd.
10.1997 - 05.1998
- Responsible for teaching Diploma level Business subjects.
- Responsible for teaching Diploma level Information Technology subjects.
- Involved in setting examination papers and marking schemas.
- Responsible for examination paper marking
- Assisted in Examination Invigilation.
- Voted Lecturer of the Month twice during that year.
Sales Representative
The WYWY Shop
01.1995 - 07.1995
- Assisted an average of 1520 customers per day.
- Assisted Sales Manager with monthly stock checks.
- Achieved 100% sales target for 3 consecutive months.
Education
Master of Business Administration - Master of Business Administration
Wrexham University (In Progress)
University Of Wrexham (Online)07-2027
Postgraduate - Business Administration
University of Leicester
01.2004
BSc. - Business Computing with Financial Management
University of Wales
01.1997
Skills
- Incident dashboard technologies
- HIPAA compliance
- SaaS Sales
- Microsoft Office & Collaborative Software
- Accounting Software Implementation
- Customer Relationship Management Implementation
- ERP Sales
- Asset Management Software Implementation
- SQL Database Management
- Python Programming
- Effective communication
- Excellent organization
- Outstanding collaboration
- Unified Communications Setup
- Cybersecurity Consulting
- Implementing Cloud Software
- Business Office Setup - Computers & Networks
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Operations management
- People management
- Negotiation
- Contract and vendor management
- Contract negotiation
- Problem-solving
- Time management
- Performance improvement
Accomplishments
- Achieved workflow and uncertainty budget calculation compliance result by introducing a calibration software to meet ISO17025 requirements for client in KSA.
- Achieved successful data migration and CMMS implementation for Agri-client by introducing CMMS Software for maintenance operations in Qatar.
- Achieved successful training and go-live of calibration software for a Government Metrology unit in Papua New Guinea.
- Collaborated with a team of 5 in deploying and go-live of a calibration software for a pharmaceutical client in Malaysia.
- Achieved successful on-site software validation through effectively helping with software validation tasks (Performance Qualification) for a pharmaceutical client.
- Collaborated with team of 4 on several successful ERP integration (SAP) by working with client on standard workflows for SAP integration focused on accuracy and efficiency.
- Achieved Grade A financial grading issued by an Independent Financial Credit Agency for three consecutive years by managing business and financial resources efficiently at UASM, Singapore.
LANGUAGES
English
Malay
German (Basic– Currently Learning)
Affiliations
- British Computer Society - Chartered IT Professional (CITP)
Certification
- British Computer Society – Chartered Information Technology Professional (CITP) 05/2025 – 05/2028
- British Computer Society – Member (MBCS995153634) 10/2024 – PRESENT
- Google Cybersecurity Certificate - Online certificate May 2025
- Google Assets, Threats, and Vulnerabilities – Online certificate May 2025
- Google Automate Cybersecurity Tasks with Python – Online certificate May 2025
- Google Cybersecurity Specialization – Online certificate May 2025
- Google Sound the Alarm: Detection and Response – Online certificate May 2025
- Google Connect and Protect: Networks and Network Security – Online certificate May 2025
- Google Tools of the Trade: Linux and SQL – Online certificate Mar 2025
- Google Foundations of Cybersecurity – Online certificate Nov 2024
- Google Play It Safe: Manage Security Risks – Online certificate Nov 2024
- SAP Introducing the Field of Cybersecurity – Online certificate Jan 2024
- SAP Technology Consultant Specialization – Online certificate Jan 2024
- SAP Technology Consultant Hands-on Project – Online certificate Jan 2024
- SAP Implementing an SAP Solution – Online certificate Dec 2023
- SAP Designing an SAP Solution – Online certificate Nov 2023
- SAP Customer Engagement and Discovery – Online certificate Oct 2023
- SAP Understanding the Enterprise Systems Environment – Online certificate Oct 2023
- SAP Professional Fundamentals – Online certificate Sep 2023
- Codered Python for Absolute Beginners – Online certificate Apr 2023
- Codered Cybersecurity for Businesses – Online certificate Jan 2023
- HRDF Train the Trainer – Kuala Lumpur, Malaysia Oct 2016
- Currently working to get the ITIL certification 2025.
- Currently working on MBA
Timeline
Director Consulting & IT Strategy
ProCal Systems Canada Inc.
05.2021 - Current
Director Consulting & IT Strategy
ProCal Systems Asia
02.2018 - Current
Country Manager for Singapore
eSafe Synergy Sdn. Bhd.
01.2017 - 06.2018
Chief Executive Officer
Hills Education Group Sdn. Bhd.
07.2015 - 12.2016
Business Development Manager
Uni Collaborative Partnerships Asia
04.2012 - 08.2015
Chief Executive Officer
United Asia School of Management Pte. Ltd.
12.2006 - 03.2012
Information Technology Consultant
CyBraine (S) Pte. Ltd.
06.2000 - 10.2006
Lecturer (Part-time)
BMC Training Center
07.1999 - 06.2000
Lecturer (Part-time)
Auston Institute
07.1999 - 06.2000
Systems Consultant
FACT Software International Pte. Ltd.
05.1998 - 06.1999
Lecturer
Informatics Computer School Pte. Ltd.
10.1997 - 05.1998
Sales Representative
The WYWY Shop
01.1995 - 07.1995
Postgraduate - Business Administration
University of Leicester
BSc. - Business Computing with Financial Management
University of Wales
Master of Business Administration - Master of Business Administration
Wrexham University (In Progress)
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