Arnel De Guzman
White River,ON
Summary
Dynamic Service Supervisor at Albert And Sons, adept in complaint resolution and inspections management. Successfully enhanced team performance through effective training and emotional intelligence, leading to improved customer satisfaction. Recognized for efficiently handling service order flow and fostering a collaborative work environment. Committed to continuous professional development and excellence in service delivery.
Overview
5
5
years of professional experience
Work History
Service Supervisor
Albert And Sons
02.2020 - 08.2025
- Handled customer complaints and inquiries.
- Assisted with training and development of team members.
- Monitored team's performance and gave feedback when necessary.
- Updated job knowledge by attending workshops, training sessions and educational opportunities.
- Handled requests for information about company offerings and services.
Education
Bachelor Of Commerce - Management
Laguna College
San Pablo City03.2007
Skills
- Inspections management
- Service order flow
- Emotional intelligence
- Complaint handling
- Task delegation
- Complaint resolution
Languages
English
Professional Working
Interests
I like to drive heavy equipment
Timeline
Service Supervisor
Albert And Sons
02.2020 - 08.2025
Bachelor Of Commerce - Management
Laguna College
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