Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Painting, Cooking, Trying new cuisine
Languages
Timeline
CustomerServiceRepresentative
Arnab Sengupta

Arnab Sengupta

Kitchener,ON

Summary

Arnab has 13.9 years of experience as an accomplished Java/J2EE Developer. Excellent knowledge in the field of software development which includes application development with cutting edge technologies across different domains such as Airline Solutions, Banking & Financial services, Travel & Hospitality. Worked on different tools and frameworks like Java, J2EE, C, JSP, Servlets, JDBC, Struts 2.0, JSF, JAX-WS Web Services, Ajax, DWR, XSLT, XSL-FO, iText, XML, HTML, CSS, Jaxb, JUnit, Selenium, JavaScript, JQuery, JS-Render & JS-Views, REST API, Spring MVC, Spring Boot, Spring –WS and Spring –Rest, Non-Relational DB – Cassandra, OpenShift and Amazon Web Services. His experience and knowledge play a vital role in supporting critical areas of client server technology, web applications, web services, REST based microservices, data base design, business intelligence, test environments and test automation in diverse business and technical environments.
Comprehensive experience in web technologies development using SOAP based and REST based services and testing involving Service Oriented Architecture. Profound experience working with multiple relational databases like Oracle, Cassandra. Large Data handling experience using XML and SQL Queries. With extensive experience in Airline & Travel Hospitality. Brings expertise in GDS- Deltamatic (GDS for Delta Airlines) & GDS-Sabre and have sound knowledge of GDS-Amadeus, Galileo & Worldspan. Profound experience in implementing Software Development Lifecycle (SDLC) using Agile - Scrum & Kanban and Waterfall methodologies plus experience across all phases of Software Development lifecycle including requirement analysis, design, coding, unit testing, performance testing, defect life cycle and status reporting. Comprehensive experience with cutting edge technologies – REST, Spring, Cassandra, Cloud computing with every new project in software development life cycle. Thrives within tight deadlines by applying agile development strategies. Comfortable overseeing large-scale development teams or independently coding complex projects. Persistent professional equipped with 13.9 years of comprehensive experience in Banking and Financial Services & Travel and Hospitality - Airlines industry. Provides strong technical direction across multiple projects. Responsible and articulate individual with strengths in solutions optimization and cloud solutions and global project management. Results-oriented and innovative Senior Software Engineer with 13.9 years of experience. Easily communicates complex technical requirements to non-technical stakeholders. Excellent leadership record of leading development teams in enterprise-wide development projects. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Motivated Senior Software Engineer highly effective at developing new programs and fixing problems with existing systems. Proficient in Java and Agile/Scrum methodology. Enthusiastic about developing forward-thinking solutions to tomorrow's productivity problems. Resourceful and adaptable approach to challenges. Hardworking software development professional driven to increase team effectiveness. Focused on usability and performance improvements. Proven history of developing useful, efficient and cost-effective projects. Seasoned Senior developer and lead adept at leading cross-functional teams. Meticulous and driven with a passion for innovation and process improvement demonstrated over 13 years in technical roles. Adept at communicating complex concepts and technical roadmaps to everyone from Chief Technical Officers to Floor Workers. Accomplished at applying statistical analysis to upgrade systems and operations, without dismissing invaluable human input and intuition.

Overview

14
14
years of professional experience
5
5
Certification

Work History

Technical Architect

Cognizant Technology Solutions Canada Inc
10.2021 - Current
  • Working as a technical manager, responsible for guiding the team in future roadmap with architectural design to achieve the expected results, which includes system specifications and technology solution.
  • Guided, coached and lead project teams, delegating tasks and evaluating performance and progression of project pace.
  • Liaised between business and technology units to manage delivery schedules for applications.
  • Responsible for cloud computing operations, such as scaling and sharing resources and design subsystems that function in the overall system architecture.
  • Responsible to make efficient, effective decisions, which includes critical thinking and problem-solving skills.
  • Performs high level system monitoring, risk assessment, handling issues with prioritization, resource management and time management.
  • Participates in resolving technical issues, to ensure that all parts of the technical design are correctly incorporated.
  • Managed deliverable estimates, negotiated resource conflicts and allocated resources.
  • Involved in helping team in new cloud computing technologies and help other team members to understand for technical solutions.
  • Analyzed project-related information and made recommendations based on discoveries.
  • Communicated project status, delivering audience messages and change management with clients.
  • Constructing UML diagrams, design system/component diagram, Sequence diagram and finally design class diagram using tools like Microsoft Visio.
  • Assisted product owners with prioritization of backlogs.
  • Created, managed and integrated application interoperability while coordinating updates and developing test cases.
  • Gathered requirements and maintained communication between project teams, internal clients and external stakeholders to plan and schedule project activities.
  • Recruited and trained IT team members.
  • Communicated cross-functionally with technology leaders across analysis, architecture, build, quality assurance, deployment and support teams on project execution.
  • Managed implementation of new technological improvements resulting in increased efficiency.
  • Worked closely with customers to evaluate various types of risks such as impact, reputation and regulatory.
  • Provided current best practices and third-party solution alternatives when necessary for functional design documentation.

Senior Associate Project Lead

Cognizant Technology Solutions Canada Inc
11.2020 - 09.2021
  • Involves in technical design and identify suitable technologies for cloud computing and guiding the team in different phases of development and testing.
  • Involve in leading multiple teams to the program level delivery and make sure the integrated delivery goes in time without any major issues.
  • Guided, coached and lead project teams, delegating tasks and evaluating performance and progression of project pace.
  • Liaised between business and technology units to manage delivery schedules for applications.
  • Responsible to make efficient, effective decisions, which includes critical thinking and problem-solving skills.
  • Monitored and frequently reported on project status to clients and verified projects met client requirements and quality standards.
  • Communicated cross-functionally with technology leaders across analysis, architecture, build, quality assurance, deployment and support teams on project execution.
  • Participates in resolving technical issues, to ensure that all parts of the technical design are correctly incorporated.
  • Involved in helping team in new cloud computing technologies and help other team members to understand for technical solutions.
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Aligned closely with business owners and employees to gather information and gain operational insight.
  • Integrated technology and business operations to identify targeted solutions to customer issues.
  • Monitored SLA performance of the application, track defects, leadership reporting, derive metrics and conduct project closures, document project risks and formulate risk mitigation strategy.

Senior Associate Project Lead

Cognizant Technology Solutions U.S. Corp
07.2018 - 11.2020
  • Involves in technical design and identify suitable technologies for cloud computing and guiding the team in different phases of development and testing.
  • Involve in leading multiple teams to the program level delivery and make sure the integrated delivery goes in time without any major issues.
  • Guided, coached and lead project teams, delegating tasks and evaluating performance and progression of project pace.
  • Liaised between business and technology units to manage delivery schedules for applications.
  • Responsible to make efficient, effective decisions, which includes critical thinking and problem-solving skills.
  • Monitored and frequently reported on project status to clients and verified projects met client requirements and quality standards.
  • Communicated cross-functionally with technology leaders across analysis, architecture, build, quality assurance, deployment and support teams on project execution.
  • Participates in resolving technical issues, to ensure that all parts of the technical design are correctly incorporated.
    Involved in helping team in new cloud computing technologies and help other team members to understand for technical solutions.
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Aligned closely with business owners and employees to gather information and gain operational insight.
  • Integrated technology and business operations to identify targeted solutions to customer issues.
  • Monitored SLA performance of the application, track defects, leadership reporting, derive metrics and conduct project closures, document project risks and formulate risk mitigation strategy.

Associate Project Lead

Cognizant Technology Solutions U.S. Corp
01.2015 - 06.2018
  • Partnered with project team members to identify and quickly address problems.
  • Planned, executed, and controlled assigned projects, ensuring work performed complied with contractual requirements.
  • Set up and managed team meetings.
  • Updated customers and senior leaders on progress and roadblocks.
  • Produced quality standards, checklists, report templates, and processes.
  • Gathered requirements and maintained communication between project teams, internal clients to plan and schedule project activities.
  • Involves in technical design and identify suitable technologies for cloud computing and guiding the team in different phases of development and testing.
  • Developed and trained junior team members by leveraging industry experience to achieve optimal project strategy.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Guided, coached and lead project teams, delegating tasks and evaluating performance and progression of project pace.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Communicated cross-functionally with technology leaders across analysis, architecture, build, quality assurance, deployment and support teams on project execution.
  • Monitored SLA performance of the application, track defects, leadership reporting, derive metrics and conduct project closures, document project risks and formulate risk mitigation strategy.

Associate Project Lead

Cognizant Technology Solutions India Pvt. Ltd
07.2013 - 01.2015
  • Partnered with project team members to identify and quickly address problems.
  • Planned, executed, and controlled assigned projects, ensuring work performed complied with contractual requirements.
  • Set up and managed team meetings.
  • Updated customers and senior leaders on progress and roadblocks.
  • Produced quality standards, checklists, report templates, and processes.
  • Gathered requirements and maintained communication between project teams, internal clients to plan and schedule project activities.
  • Involves in technical design and identify suitable technologies for cloud computing and guiding the team in different phases of development and testing.
  • Developed and trained junior team members by leveraging industry experience to achieve optimal project strategy.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Guided, coached and lead project teams, delegating tasks and evaluating performance and progression of project pace.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Communicated cross-functionally with technology leaders across analysis, architecture, build, quality assurance, deployment and support teams on project execution.
  • Monitored SLA performance of the application, track defects, leadership reporting, derive metrics and conduct project closures, document project risks and formulate risk mitigation strategy.

Programmer Analyst

Cognizant Technology Solutions India Pvt. Ltd
09.2010 - 06.2013
  • Worked closely with Onsite counter parts to establish specifications and system designs.
  • Identified causes of issues within applications and determined which modifications needed to be made.
  • Performed regression and system-level testing to verify software quality prior to release.
  • Authored code fixes and enhancements for inclusion in future code releases and patches.
  • Provided technical support using knowledge of complex technology to solve problems and support new projects.
  • Documented program development and revisions to maintain records.
  • Improved systems with addition of new features and infrastructure.
  • Updated documentation with project deviations to capture changes.
  • Maintained existing applications and designed and delivered new applications.
  • Designed and implemented scalable applications for data extraction and analysis.
  • Participated in design sessions with onsite counter parts to ascertain project specifications.
  • Mentoring new team members to understand the complexity of business and helped in resolving technical issues.
  • Implemented innovative systems for common functionality utilization.

Programmer Analyst Trainee

Cognizant Technology Solutions India Pvt. Ltd
09.2009 - 09.2010
  • Responsible for delivering different proof of concepts using latest technologies for the project maintenance.
  • Contributed to codebase used in software deployment on multiple virtual machines.
  • Tested different use cases within the application to validate code changes.
  • Performed regression and system-level testing to verify software quality prior to release.
  • Created block diagrams and logic flowcharts to plan coding projects.
  • Wrote and maintained technical documentation for software applications.
  • Participate in learning code refactoring and optimization to improve performance.

Education

Bachelor of Technology - Biomedical Engineering

JIS College of Engineering, WBUT
Sector 1, Bidhannagar, Kolkata, West Bengal, India
08.2008

Skills

  • Programming Languages : Java, J2EE, C, JSP, Servlets, JDBC, Struts 20, JSF, JAX-WS Web Services, Ajax, DWR, XSLT, XSL-FO, iText, XML, HTML, CSS, Jaxb, JUnit, Selenium, JavaScript, JQuery, JS-Render & JS-Views, REST API, Spring MVC, Spring Boot, Spring –WS and Spring –Rest, Swagger20, OpenAPI30
  • Cloud Computing : OpenShift, AWS (Amazon Web Services)
  • Databases & Tools : Oracle 10g/11g, PL/SQL, Cassandra
  • Other Utilities : Git, Intellij Idea, IBM Rational Clear Case, RAD 85, WAS 85, Eclipse, Soap-UI, WinSCP3, SQL Tools, Toad, Putty, MobaXterm, Harvest
  • Change Management Process
  • IT Systems Support
  • Leading Software Development Teams
  • Critical System Design
  • Production Improvement
  • IT Staff Leadership
  • Technical Innovation Expertise
  • User Acceptance Testing (UAT)
  • Delivery Procedures
  • Software Development Methodologies
  • Mission Critical Applications
  • Project Drawings

Accomplishments

  • Managed multiple complex large scale IT delivery in different domains and portfolios.
  • Mentored multiple new employees to bring them up to speed on projects, resulting in quicker overall completion milestones.
  • Participated in multiple inter companies Innovation challenges with several business domain and technical ideas.
  • Achieved [ Associate of the Year ] - Issued by Cognizant Technology Solution - T&H Group · Apr 2014 by completing excellent performance in Project work and helping organization in CMMI audit with accuracy and efficiency.

Certification

  • Certified AWS Certified Cloud Practitioner, AWS - 2021 to 2024
  • Certified Enterprise Design Thinking Practitioner, IBM - 2021
  • Certified IBM Garage Methodology Explorer, IBM - 2021
  • Certified Scrum Alliance – Certified Scrum Master Certification, Scrum Alliance - 2014 to 2016
  • Certified Java Standard Edition 6 Programmer Certified Professional (SCJP 1.6), Oracle - 2013

Painting, Cooking, Trying new cuisine

Beside work, Arnab loves painting with his 4 years old daughter. He has a great passion trying new cuisine when travelling outside or within country. As a food lover, Arnab also love to try different recipes on weekend and enjoy with his family.

Languages

English
Full Professional
En

Timeline

Technical Architect

Cognizant Technology Solutions Canada Inc
10.2021 - Current

Senior Associate Project Lead

Cognizant Technology Solutions Canada Inc
11.2020 - 09.2021

Senior Associate Project Lead

Cognizant Technology Solutions U.S. Corp
07.2018 - 11.2020

Associate Project Lead

Cognizant Technology Solutions U.S. Corp
01.2015 - 06.2018

Associate Project Lead

Cognizant Technology Solutions India Pvt. Ltd
07.2013 - 01.2015

Programmer Analyst

Cognizant Technology Solutions India Pvt. Ltd
09.2010 - 06.2013

Programmer Analyst Trainee

Cognizant Technology Solutions India Pvt. Ltd
09.2009 - 09.2010

Bachelor of Technology - Biomedical Engineering

JIS College of Engineering, WBUT

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