Summary
Work History
Education
Skills
Timeline
Projects
CustomerServiceRepresentative
Shreya Jadawala

Shreya Jadawala

Hamilton,ON

Summary

Demonstrated high quality of software programming projects in database theory using MySQL. Ability to learn new concepts and skills quickly with analytical thinking and software logic. Keep seeking new challenges and ways to improve yourself. Strong problem-solving skills and ability to troubleshoot technical issues. Excellent communication and collaboration skills to work effectively in a team environment.

Work History

Online Customer Service Representative

Walmart Supercentre
03.2022 - Current
  • Assessing customer concerns and resolving issues in a friendly manner
  • Delivering high level of service in assigned department as well as all other areas of the store
  • Developed many skills such as time management, leadership quality and teamwork.

Peer Tutor

Maths Class
03.2020 - 02.2022
  • Assisting students to resolve their confusion on difficult math concepts
  • The approach of teaching basic concepts before delving into a lesson enables students to gain a deeper understanding of the subject matter.

Education

Advance Diploma - Software Development – Computer Systems Technology

Mohawk College
Hamilton, ON
01.2025

Skills

  • Java
  • ASPNET
  • CSS
  • JavaScript
  • Pyzo
  • MySQL
  • C#
  • API Testing
  • MS Project
  • HTML5
  • C
  • Python

Timeline

Online Customer Service Representative

Walmart Supercentre
03.2022 - Current

Peer Tutor

Maths Class
03.2020 - 02.2022

Advance Diploma - Software Development – Computer Systems Technology

Mohawk College

Projects

WordPress Site  -  Jan 2023 - May 2023

•  Created a website for an imaginary coffee shop in WordPress using templates like astra.

•  This website contains 5 pages and 6 posts which describes about coffee shop, the menu it offers,   a blog about the world of coffee, and a customer contact page for discounts. 


Shopping Web Page   Sept 2022 - Dec 2022 

•  Created a web page for an online shopping site using PHP, JavaScript, HTML and CSS 

•  This website allows users to search and view product information and has checkout system.

•  Developed a good understanding of backend server-side programming.

Shreya Jadawala