Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Core Competencies
Awards
Generic

Armita Zand

Cote Saint-Luc

Summary

Professional web developer with experience creating and maintaining responsive, user-friendly web applications. Strong focus on team collaboration and delivering results. Skilled in JavaScript, HTML, CSS, React, Node.js, and database management. Known for adaptability and reliability in dynamic environments.

Overview

7
7
years of professional experience

Work History

Junior Full-stack Web Developer

VKS - Visual Knowledge Share
08.2022 - Current
  • Built and enhanced commercial web pages using Next.js and Strapi for optimal user experience.
  • Developed PHP-based connectors to manage and integrate client data efficiently.
  • Debugged technical issues and implemented solutions to ensure application reliability.
  • Created responsive web applications with JavaScript, HTML, and CSS for intuitive interfaces.
  • Collaborated with teams to design RESTful APIs for seamless data exchange.
  • Improved performance through code reviews and optimization techniques.
  • Streamlined development by integrating front-end and back-end technologies.

Junior Full Stack Web Developer (Internship)

VKS – Visual Knowledge Share
05.2022 - 08.2022
  • Developed a full-stack web application using the MERN stack (MongoDB, Express.js, React, Node.js) to deliver robust front-end and back-end functionalities.
  • Implemented RFID and barcode features, enabling users to read from and write to RFID tags or generate barcodes for efficient operations.
  • Integrated the application with the VKS API to create and manage Work Order Operations seamlessly.
  • Configured the application to retrieve launch URLs via the standard VKS API, ensuring smooth access to Work Order Operations.
  • Enabled reliable data writing to RFID tags, enhancing workflow efficiency and data integrity.

CUSTOMER SERVICE CONTACT CENTER AGENT

Dynamic BDC
03.2021 - 02.2022
  • Supported nationwide automotive clients by providing accurate manufacturer information and coordinating service appointments in accordance with company guidelines and client protocols.
  • Managed multiple concurrent customer interactions, handling over five simultaneous conversations while delivering precise responses within 2-3 minutes.
  • Conducted thorough research to ensure timely and accurate resolution of customer inquiries.
  • Demonstrated strong written communication, time management, and typing skills to excel in a fast-paced, high-pressure environment.

CALL AGENT

Access Research
10.2020 - 03.2021
  • Conducted outbound calls to collect survey data for various research projects, ensuring accurate and timely data acquisition.
  • Demonstrated strong oral communication skills to engage respondents effectively and gather reliable information.
  • Performed precise data entry to maintain the integrity and organization of collected survey data.

CUSTOMER SERVICE REPRESENTATIVE

Pizza Hut & Double Pizza
08.2018 - 10.2020
  • Delivered outstanding customer service by providing accurate product and service information to address inquiries efficiently.
  • Resolved product and service issues by analyzing customer complaints, identifying root causes, selecting optimal solutions, implementing corrections, and following up to ensure satisfaction.
  • Applied critical thinking and problem-solving skills to address complex customer concerns in a fast-paced environment.
  • Utilized clear communication skills to explain solutions and maintain positive customer interactions.
  • Collaborated with team members to ensure consistent service quality and timely issue resolution.
  • Demonstrated accountability by taking responsibility for resolving customer issues and ensuring satisfaction.

Education

Bachelor of Engineering - Computer Engineering C-Edge

Concordia University
Montreal, QC
12-2024

DEC - Health Sciences

Collège Jean-de-Brébeuf
Montreal, QC
06-2019

Skills

    Technical Skills

  • Programming Languages: JavaScript, PHP, C, Java, VHDL, SQL, MATLAB
  • Web Development: MERN Stack (MongoDB, Expressjs, React, Nodejs), Nextjs, Strapi, HTML, CSS
  • Frameworks & Libraries: Material-UI, Firebase
  • Tools & Platforms: GitHub, Visual Studio, Eclipse, Android Studio, Jira, Confluence, Microsoft Power BI, Selenium, PHPStorm
  • APIs & Integration: RESTful APIs
  • Computer Engineering: Field-Programmable Gate Arrays (FPGA), Computer Graphics, OpenGL
  • Methodologies: Agile, Scrum, Waterfall
  • Database Management: MongoDB, SQL
  • Version Control: Git
  • Testing & Debugging: Selenium, Debugging Techniques

    • Professional Skills

  • Problem Solving
  • Critical Thinking
  • Teamwork
  • Time Management
  • Attention to Detail
  • Multitasking
  • Clear Communication (Written and Oral)
  • Project Planning

Languages

English
Full Professional
French
Full Professional
Persian
Native or Bilingual

Timeline

Junior Full-stack Web Developer

VKS - Visual Knowledge Share
08.2022 - Current

Junior Full Stack Web Developer (Internship)

VKS – Visual Knowledge Share
05.2022 - 08.2022

CUSTOMER SERVICE CONTACT CENTER AGENT

Dynamic BDC
03.2021 - 02.2022

CALL AGENT

Access Research
10.2020 - 03.2021

CUSTOMER SERVICE REPRESENTATIVE

Pizza Hut & Double Pizza
08.2018 - 10.2020

Bachelor of Engineering - Computer Engineering C-Edge

Concordia University

DEC - Health Sciences

Collège Jean-de-Brébeuf

Core Competencies

Teamwork, Programming, Critical thinking, Problem assessment and analysis, Adaptability

Awards

Concordia University Jan 2021, Bourses d’excellence en sciences de l’informatique, en genie informatique et de la construction des ordinateurs et en genie électrique, électronique et des communications

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