Summary
Overview
Work History
Education
Skills
Timeline
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Armita Tabatabai

Toronto,Canada

Summary

Driven and customer-focused professional with a proven track record in delivering exceptional service, achieving sales goals, and fostering strong client relationships. Currently in the final year of a Bachelor’s degree in Construction Engineering at George Brown College, I have discovered a deep passion for finance and banking. My experience at TD Canada Trust has solidified my commitment to pursuing a long-term career in the financial sector, where I can leverage my adaptability, problem-solving skills, and dedication to exceeding expectations. I am eager to continue contributing to TD's mission of helping customers achieve their financial goals while further developing my expertise in personal banking and financial services.

Overview

3
3
years of professional experience

Work History

Teller Associate

TD Bank
07.2023 - Current
  • Developed strong expertise in managing high-traffic environments, efficiently handling a high volume of transactions while adhering to standardized operating procedures.
  • Ensured compliance with KYC (Know Your Customer) and KYT (Know Your Transaction) regulations during every transaction, maintaining accuracy and preventing fraud.
  • Processed a variety of complex transactions beyond traditional responsibilities, such as loan and mortgage payments and transfers to Direct Investing Accounts.
  • Surpassed quarterly goals, achieving 86 units and consistently exceeding sales targets by 268% (YTD), while contributing to team objectives every quarter.
  • Adapted seamlessly to diverse customer needs and built strong relationships, proactively identifying investment opportunities.
  • Strengthened client connections by sending personalized thank-you emails to follow up on transactions, address customer satisfaction
  • Demonstrated problem-solving and organizational skills by balancing the books and overseeing branch operations as a "Secured Desk Operator," including opening and closing tasks.

Construction Project Manager Assistant

Lakeview Projects Inc.
02.2023 - 08.2023
  • Collaborated with construction administration consultants to schedule field observations.
  • Collaborated with contractors, architects, engineers, and public agencies to complete projects within timeline limitations and budget constraints.
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports to assist in planning phase of projects with heavy focus in project scheduling and budgeting
  • Prepared project schedules to track progress relative to the baseline timetable using MS Project software.

Administrative Assistant

Tick Investment Group
08.2021 - 12.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Trusted in excellent customer service to schedule and coordinate appointments via phone, and email for extremely important investment clients

Education

Construction Engineering Degree

George Brown College
Toronto, ON
04.2025

Advanced Diploma - Construction Engineering Technology

George Brown College
Toronto, ON
04.2023

Skills

  • Project Estimation and Bidding
  • MS Project
  • Cash drawer balancing
  • Account maintenance
  • Customer Service
  • Statistical Analysis: R

Timeline

Teller Associate

TD Bank
07.2023 - Current

Construction Project Manager Assistant

Lakeview Projects Inc.
02.2023 - 08.2023

Administrative Assistant

Tick Investment Group
08.2021 - 12.2022

Construction Engineering Degree

George Brown College

Advanced Diploma - Construction Engineering Technology

George Brown College

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Armita Tabatabai