Proactive and innovative, I excel at identifying growth opportunities and driving business expansion.
Accomplished in profit optimization, cost reduction, and elevating customer service standards.
Adept at leadership, having successfully supervised operational and sales teams.
Organized and dependable, I manage multiple priorities with a positive outlook.
Eager to embrace additional responsibilities to achieve team objectives.
Overview
18
18
years of professional experience
Work History
Founder and Technical Manager
Self-employed
ahvaz
01.2014 - Current
As the founder and lead pharmacist at Dr. omidi pharmacy, I played a pivotal role in shaping the business and ensuring its success. Here are the key highlights of my tenure:
Strategic Leadership and Innovation:
Founded the pharmacy, establishing its vision, mission, and core values.
Introduced advanced technology solutions to streamline daily operations, resulting in heightened productivity across the organization.
Performance Enhancement:
Designed and implemented a performance- and merit-based evaluation system to assess staff performance objectively.
Fostered a culture of continuous improvement, motivating the team to deliver exceptional service.
Risk Management and Compliance:
Mitigated potential threats to the business by developing and implementing comprehensive policies and procedures.
Ensured compliance with industry regulations and maintained a safe and secure environment for both staff and customers.
Stakeholder Relations:
Established and nurtured strong relationships with customers, vendors, and strategic partners.
Leveraged these connections to enhance the pharmacy’s reputation and drive growth.
Financial Oversight:
Oversaw the annual budget, effectively allocating resources for supply procurement, labor management, and maintenance needs.
Pharmacist
Dr. Khalili Pharmacy
ahvaz
12.2013 - 01.2014
Maintained accurate drug records and diligently completed necessary reports.
Conducted precise cycle counts to manage inventory efficiently.
Assisted customers by fulfilling will-call prescriptions promptly.
Prepared medications in blister packs, ensuring a safe and convenient method for patients to take their prescribed drugs.
Pharmacist
Dr. Taherzadeh Pharmacy
10.2009 - 12.2013
Supervised and coached team of pharmacy technicians and trainees.
Remained knowledgeable about health insurance and other third-party payment programs to facilitate purchases.
Conducted medical device training to treat and rehabilitate illnesses and diseases safely.
Performed technical processes required to dispense medications to patients.
Effectively prioritized tasks and organized workflow to increase efficiency.
Advised patients on medication side effects and contraindications and explained proper administration.
Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
Pharmacist
Pascal Pharmacy
04.2008 - 10.2009
Providing Expert Training:
Conducted comprehensive medical device training sessions to equip healthcare professionals with the knowledge and skills necessary for safe and effective use.
Focused on treating and rehabilitating illnesses and diseases through evidence-based practices.
Efficient Medication Dispensing:
Proficiently managed technical processes related to medication dispensing.
Ensured accurate preparation and distribution of medications to patients, adhering to industry standards and protocols.
Exceptional Customer Relations:
Cultivated strong relationships with patients, emphasizing empathy, trust, and personalized care.
Achieved top customer satisfaction and retention rates by consistently exceeding expectations.
Pharmacy Assistant
Dr. Safarian Pharmacy
03.2006 - 10.2008
Updated Computer System:
Ensured the accuracy of customer, payment, and inventory information by meticulously updating the pharmacy’s computer system.
Prescription Management:
Located and efficiently processed ready prescriptions for customers.
Distributed essential medication information documentation to patients.
Facilitated medication consultations, ensuring patients understood their prescribed treatments.
Cash Register Transactions:
Skillfully handled credit and cash payments using the pharmacy’s register system.
Ensured seamless and accurate transactions for customers.
Collaboration with Pharmacist:
Assisted the pharmacist by promptly filling prescriptions for patients.
Responded to patient inquiries related to prescriptions and medication-specific concerns.
Patient Communication:
Engaged with patients to collect relevant information about their prescriptions and medical conditions.
Arranged consultations with pharmacists as needed.
Customer Satisfaction:
Contributed to efficient and accurate prescription filling services, enhancing overall customer satisfaction.