Accomplished Clinic LVN in Endocrinology Department with a proven track record at SUTTER EAST BAY MEDICAL FOUNDATION, demonstrating exceptional skills in Endocrine and delivering superior patient care. Seeking a career as an RN. Excelled in building collaborative relationships, ensuring HIPAA compliance, and enhancing patient satisfaction. Expert in vital signs monitoring and adapt at managing high-pressure situations, showcasing a unique blend of technical proficiency and interpersonal effectiveness.
Overview
9
9
years of professional experience
Work History
Clinic LVN
SUTTER EAST BAY MEDICAL FOUNDATION
12.2020 - Current
Provides nursing care, under the direct supervision of a registered nurse (RN) or physician, in accordance with the legal scope of practice and within established standards of care, policies, and procedures.
Integrates education, technical competence and patient interaction skills to gain confidence and cooperation from the patient, their family/support group, and other healthcare providers.
Exercises sound judgment, and developed clinical skills to implement the patient's plan of care based on the diagnosis in a timely manner.
Supports the functionality of the department by distributing supplies and performing equipment maintenance, testing, and setup as needed.
Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety to help deliver optimal patient care.
Obtained patient vital signs from patients.
Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
Administered medications and injections to patients.
Reinforced patient education on health care issues and prescribed medications.
Responded to patient requests with appropriate clinical and personal assistance.
Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Patient Service Representative
PALO ALTO MEDICAL FOUNDATION
02.2016 - 12.2020
Assisted patients in filling out check-in and payment paperwork.
Took copayments and compiled daily financial records.
Applied administrative knowledge and courtesy to explain procedures and services to patients.
Managed patient registration process, confirming data accuracy and completeness.
Handled customer service inquiries in person, via telephone and through My Health Online.
Provided exceptional customer service to patients, answering questions and addressing concerns.
Entered patient demographic and insurance data into electronic medical record system.
Verified insurance eligibility and coverage for patients.
Filed and maintained patient records in accordance with HIPAA regulations.
Stayed calm under pressure to and successfully dealt with difficult situations.
Built and maintained positive working relationships with patients and staff.
Trained new staff on filing, phone etiquette and other office duties.
Compiled and maintained patient medical records to keep information complete and up-to-date.
Provided excellent customer service to patients and medical staff.
Education
Bachelor of Science - NURSING
HOLY ANGEL UNIVERSITY
PHILIPPINES
03-2009
Skills
Demonstrated knowledge of basic nursing skills, various medical procedures, views, and equipment
Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form
Basic understanding of human anatomy, physiology, pathology, and medical terminology
Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people
Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadline
General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook)
Prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines
Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions
Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options
Build collaborate relationships with peers and other healthcare providers to achieve departmental and corporate objectives