Summary
Overview
Work History
Education
Skills
Languages
Certification
Animals rights defender, activist
Timeline
Generic

Armine Hambardzumyan

Summary

Qualified economist with 15 years of experience in various departments of major telecommunication company with proficiency in such skills as: Well-proven and high-professional negotiation skills, including contract negotiations and management Project management skills Analytical skills Coordination and control skills Business acumen Skills of establishment and retention of long-term, strong and trusted business relationships with business partners Skills of building effective collaboration with colleagues from different departments of the Company focused on reaching business goals associated with the given tasks within strict deadlines Team-working skills Time management skills Fast decision-making skills and ability to settle irregular issues in non-standard situations High level of accuracy and proficiency in preparation of documents and control of further document flow Fast learning skills High sense of responsibility

Overview

18
18
years of professional experience
1
1
Certification

Work History

Manager

SILGO LLC
10.2022 - 08.2023
  • Manage and maintain office, commercial and industrial properties
  • Screening the applicants and checking their references/ Screening and approving tenants
  • Advertising properties in a most efficient way using strong Marketing skills to attract compatible tenants, target relevant audiences and motivate prospective tenants to view the property
  • Liaising with landlords and tenants, showing properties to prospective tenants and preparing rental/ lease agreements for the potential tenants
  • Managing tenant complaints and concerns
  • Collecting rent and addressing late payments

Corporate Product Specialist

MTS-ARMENIA
09.2016 - 04.2020
  • Proposing new products, as well as modifications of the existing products based on received feedback
  • Research and Development of New Projects/New Products
  • Monitoring and Management of New Projects/ New Products on end- to- end basis
  • Conducting meetings with related bodies on weekly/monthly basis to discuss the main problems, suggestions and tasks
  • Providing reports/ presentations on demand to the management and related departments

Corporate Product Specialist

Karabakh Telecom (VivaCell-MTS)
12.2015 - 09.2016
  • Support in corporate product management and development processes handling basic tasks assigned by manager
  • Market research and analysis focused on network-layer data and database with the purpose of identification of new and competitive products to keep track of the trends of targeted products/services/ tariffs and design products meeting customers' needs
  • Prepare and keep track of weekly/ monthly reports on corporate products/services/tariffs KPIs
  • Make basic calculations of prices and develop/modify the pricing policy
  • Develop business cases on the creation of new products/ modification of current products, included calculation of anticipated gain/loss
  • Organize/coordinate meetings by involving responsible colleagues from affected departments under different projects and keep meeting minutes

Customer Care Agent

Karabakh Telecom (VivaCell-MTS)
06.2008 - 12.2015

Call Center Agent

Karabakh Telecom (VivaCell-MTS)
08.2005 - 06.2008

Education

MA - World Economy

Erevan State Institute of Economics
05.2005

Skills

  • MS Office
  • Advanced Excel
  • Adobe LiveCycle Designer
  • PowerPoint
  • Think-Cell
  • Outlook
  • Lotus Notes
  • Internet
  • Well-proven and high-professional negotiation skills, including contract negotiations and management
  • Project management skills
  • Analytical skills
  • Coordination and control skills
  • Business acumen
  • Skills of establishment and retention of long-term, strong and trusted business relationships with business partners
  • Skills of building effective collaboration with colleagues from different departments of the Company focused on reaching business goals associated with the given tasks within strict deadlines
  • Team-working skills
  • Time management skills
  • Fast decision-making skills and ability to settle irregular issues in non-standard situations
  • High level of accuracy and proficiency in preparation of documents and control of further document flow
  • Fast learning skills
  • High sense of responsibility

Languages

English
Full Professional
Spanish
Limited Working
Russian
Native or Bilingual
Armenian
Native or Bilingual

Certification

  • 08/01/06, Certificate of participation in the courses on 'Excellence in Customer Service; Effective Communication Skills; Situational Service; Handling Customer Complaints; Problem Solving & Creative Thinking; Customer Relationship Management; Stress & Time Management' awarded by CSP Middle East
  • 03/01/18, Certificate upon Completion of Advanced Excel Course

Animals rights defender, activist

I’m an animal rights defender, an advocate dedicated to protecting and promoting the welfare of animals. I work to prevent cruelty, rescue and rehabilitate animals, and raise awareness about ethical treatment. I put much efforts in lobbying for stronger laws, organizing rescue operations, and educating the public on responsible care and adoption.

Timeline

Manager

SILGO LLC
10.2022 - 08.2023

Corporate Product Specialist

MTS-ARMENIA
09.2016 - 04.2020

Corporate Product Specialist

Karabakh Telecom (VivaCell-MTS)
12.2015 - 09.2016

Customer Care Agent

Karabakh Telecom (VivaCell-MTS)
06.2008 - 12.2015

Call Center Agent

Karabakh Telecom (VivaCell-MTS)
08.2005 - 06.2008

MA - World Economy

Erevan State Institute of Economics
Armine Hambardzumyan