Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Arminder Singh

Edmonton,AB

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Motivational Supervisor with 3 years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth and schedule management.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Supervisor /Customer Service Cashier

Circle K Convenience Store
Surrey, BC
03.2020 - 01.2024
  • Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns
  • Reduced transaction errors with thorough daily audits of cash drawers and regular monitoring of cashier performance
  • Streamlined cashier operations for enhanced productivity by implementing effective training programs for new hires
  • Developed strong relationships with customers, leading to increased loyalty and repeat business through attentive service and prompt issue resolution
  • Implemented loss prevention strategies to minimize shrinkage while maintaining excellent customer service levels.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Created new strategies for improving customer service standards within the organization.
  • Implemented cost-cutting measures without compromising quality of services offered.
  • Developed marketing plans that helped increase sales revenue by 20%.
  • Coordinated employee schedules according to shift changes and availability.
  • Provided ongoing training to address staff needs.
  • Responded to customer questions regarding products, prices and availability.
  • Identified needs of customers promptly and efficiently.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.

Field Supervisor

Fast Service Junk Removal Services
Surrey, BC
04.2019 - 10.2021
  • Increased production efficiency by streamlining processes and implementing time-saving strategies
  • Reduced workplace accidents with thorough safety training and regular equipment maintenance.

Warehouse Packer/Production Machine Operator

Turning Point Brewery
Delta, BC
05.2019 - 02.2020
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment
  • Increased order accuracy by meticulously following picking lists and double-checking packed items
  • Reduced damaged items rate by ensuring proper packaging and securing materials within boxes
  • Minimized product loss by reporting any damaged or missing items immediately upon discovery
  • Maintained quality standards by performing thorough final inspections of packed shipments before loading onto trucks.
  • Verified accuracy of items picked against packing list.
  • Labeled boxes, containers, and pallets for shipment purposes.
  • Followed safety protocols while operating machinery such as conveyors and hoists.
  • Monitored machine performance and conducted routine maintenance to ensure optimal operation.
  • Monitored production line, watching for pile-ups or jams.

Meat Department Clerk

freshco
Surrey
05.2019 - 12.2019
  • Provided customer service and answered customer questions regarding the selection, quality, and pricing of meats.
  • Received daily shipments of fresh meat products from suppliers.
  • Maintained a clean and orderly work area in accordance with health and safety regulations.
  • Weighed, packaged, priced and labeled items for sale in the department.
  • Recorded temperature readings of coolers and freezers on a daily basis.
  • Followed all food safety guidelines while handling raw meats throughout the day.

Education

Associate of Arts -

Coquitlam College
01.2022

Bachelor of Science, Mechanical Engineering -

Punjab Technical University
01.2015

Skills

  • Cashier Training
  • Complaint Resolution
  • Sales Promotion
  • POS System Proficiency
  • Store Operations
  • Employee Scheduling
  • Vendor Relations
  • Effective Communication
  • Problem Solving
  • Decision Making
  • Merchandising Support
  • Customer Complaint Handling
  • Staff Management
  • Inventory Control
  • Goal-Oriented
  • Financial Management
  • Employee Motivation
  • Industrial hygiene
  • Waste Reduction
  • Staff Discipline
  • Inventory Oversight
  • Business Development
  • Operations Management
  • Complex Problem-Solving
  • Contract Management
  • Training and mentoring
  • Process Improvement

Certification

  • CAD/CAM (COMPUTER AIDED DESIGN and MANUFACTURING ) Training Certification.

References

References available upon request.

Timeline

Supervisor /Customer Service Cashier

Circle K Convenience Store
03.2020 - 01.2024

Meat Department Clerk

freshco
05.2019 - 12.2019

Warehouse Packer/Production Machine Operator

Turning Point Brewery
05.2019 - 02.2020

Field Supervisor

Fast Service Junk Removal Services
04.2019 - 10.2021

Associate of Arts -

Coquitlam College

Bachelor of Science, Mechanical Engineering -

Punjab Technical University

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Arminder Singh