Arian Shahiri
Vancouver,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Able to analyze data and approach warmly to improve sales and performance with a background in sales, customer service and financial markets.
Overview
6
6
years of professional experience
Work History
Personal Loan Specialist
Spring Financial
Vancouver, BC
04.2022 - Current
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Explained very technical financial information to applicants in easy to understand language.
- Proactively identified solutions for customers experiencing credit issues.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
Head Server
Seahouse Restaurant
Vancouver, BC
08.2020 - 03.2022
- Cultivated warm relationships with regular customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Increased sales by 20% by upselling higher-end products to customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Trained new staff on restaurant operations and policies to strengthen performance.
Server
Shandiez Restaurant
Vancouver, BC
06.2019 - 03.2020
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Answered customers' questions, recommended items and recorded order information.
Retail Sales Associate
Zara
Dubai
12.2018 - 05.2019
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Sales Associate
The North Face
Dubai
09.2018 - 02.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Increased sales by 10% by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
Photographer
Soha Photography Studio
Tehran
01.2018 - 06.2018
- Digitally edited photos to enhance appearance.
- Photographed high-quality images for various print and digital projects.
- Edited, toned, captioned and uploaded photographs for publication.
- Planned and prepared for on-location and studio shoots.
Photography Assistant
Tehran International Exhibition Center
Tehran
01.2018 - 06.2018
- Reviewed images and selected best frames to present in client portfolio for purchase.
- Collaborated with photographer and art director to assist with daily tasks.
Cryptocurrency Trader
Self Employed
05.2020 - Current
NFT Trader
Self Employed
10.2021 - Current
Education
Associate of Science - Computer Science
Columbia College
Vancouver, BCSkills
- Great attention to detail
- Exceptional customer service skills
- Team Player
- Excellent Decision Making
- Language skills
- Cash Handling
- Self-Motivated
- Active Listening
- Programming Languages: Java, Python
Timeline
Personal Loan Specialist
Spring Financial
04.2022 - Current
NFT Trader
Self Employed
10.2021 - Current
Head Server
Seahouse Restaurant
08.2020 - 03.2022
Cryptocurrency Trader
Self Employed
05.2020 - Current
Server
Shandiez Restaurant
06.2019 - 03.2020
Retail Sales Associate
Zara
12.2018 - 05.2019
Sales Associate
The North Face
09.2018 - 02.2019
Photographer
Soha Photography Studio
01.2018 - 06.2018
Photography Assistant
Tehran International Exhibition Center
01.2018 - 06.2018
Associate of Science - Computer Science
Columbia College
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