Armin Musa

• Client Consultation: Met with clients to understand their vision, preferences, and budget for the event, providing guidance and creative ideas.
• Budget Management: Developed and managed event budgets, ensuring all aspects of the event are delivered within financial constraints.
• Vendor Coordination: Researched, negotiated, and selected vendors (caterers, florists, photographers, etc.), maintaining strong relationships to ensure high-quality service.
• Event Design: Created and implemented cohesive event themes, décor, and layouts, considering all aesthetic and functional elements.
• Timeline Development: Developed detailed timelines for each event, coordinating schedules with vendors and ensuring all activities occur as planned.
• Logistical Planning: Handled all logistical aspects, including venue selection, transportation, permits, and insurance.
• On-Site Management: Overlooked event setup and breakdown, ensuring smooth operations on the event day and addressing any issues that arise.
• Communication: Served as the main point of contact for clients and vendors, providing timely updates and ensured clear communication throughout the planning process.
• Post-Event Evaluation: Conducted debrief sessions with clients to gather feedback, assess successes, and identify areas for improvement for future events.
• Marketing and Promotion: Developed promotional materials and strategies to attract clients, leveraging social media and networking opportunities

• Office Management: Overlooked daily administrative operations, ensuring a smooth workflow and efficient use of resources within the organization.
• Team Leadership: Supervised and mentored administrative staff, providing guidance and support to enhance team performance and professional development.
• Project Coordination: Managed and coordinated projects across departments, ensuring timelines and objectives are met while facilitating communication among teams.
• Document Management: Developed and maintain efficient filing systems and documentation protocols to ensure compliance with industry regulations and company policies.
• Budget Oversight: Assisted in the preparation and management of departmental budgets, tracking expenditures and identifying cost-saving opportunities.
• Data Analysis: Analyzed operational data and generate reports for senior management, providing insights to support strategic decision-making.
• Vendor Relations: Maintained relationships with suppliers and service providers, negotiating contracts and ensuring timely delivery of goods and services.
• Policy Implementation: Developed and implement administrative policies and procedures to improve operational efficiency and promote best practices.
• Event Coordination: Organized company meetings, training sessions, and other events, managing logistics, scheduling, and materials preparation.
• Customer Service: Acted as a liaison between departments and clients, addressing inquiries and resolving issues to ensure high level of customer satisfaction.

• Attended committee meetings to propose, discuss and advance management and investment ideas.
• Served college committees and acted as chair of Committee.
• Spearheaded promotional events to raise awareness and promote initiatives.
• Developed ideas for raising capital to fund special projects.
• § Exploring exhibition channels for presenting OCAD University's annual yearly exhibition
• Contacted exhibition channel leads for presenting OCAD U GradEx105 to contact list
• Scheduling weekly team meetings via zoom
• Planning and implementing methods for community consultation: seek input from students and programs
• Creating and presenting ideas and recommendations to office of Vice President of Academic and Provost - led to approval for hosting online exhibition through OCAD University's portal

• Customer Consultation: Provide personalized beauty consultations to clients, assessing their needs and recommending products based on skin type, preferences, and current trends.
• Product Expertise: Maintain in-depth knowledge of various beauty products, including skincare, makeup, and fragrance, to educate clients and enhance their shopping experience.
• Sales Achievement: Drive sales through effective product demonstrations, upselling, and cross-selling techniques, consistently meeting or exceeding sales targets.
• Training and Mentorship: Train and mentor junior beauty advisors on product knowledge, sales techniques, and customer service excellence, fostering a collaborative team environment.
• Visual Merchandising: Assist in maintaining an appealing store presentation through effective merchandising and display of products, ensuring compliance with brand standards.
• Client Relationship Management: Build and maintain strong relationships with clients, providing follow-up consultations and personalized recommendations to encourage repeat business.
• Inventory Management: Monitor inventory levels, assist with stock management, and ensure product availability to meet customer demand.
• Feedback and Reporting: Gather client feedback on products and services, reporting insights to management to improve offerings and customer satisfaction.

• Content Development: Assist in creating engaging digital content for various platforms, including social media, blogs, and email newsletters, to drive brand awareness and engagement.
• Social Media Management: Help manage and curate content for social media channels, scheduling posts, monitoring engagement, and responding to comments and messages.
• Email Marketing: Assist in designing and executing email marketing campaigns, including audience segmentation, A/B testing, and performance analysis to increase open and click-through rates.
• Data Analysis: Monitor and analyze campaign performance metrics using tools like Google Analytics, providing insights and recommendations for future strategies.
• Market Research: Conduct research on industry trends, competitor activities, and target audience preferences to inform marketing strategies and content development.
• Campaign Support: Collaborate with marketing team to plan and execute digital marketing campaigns, tracking progress and reporting on outcomes.
• Website Maintenance: Assist with website updates, ensuring content is current and user-friendly while helping to troubleshoot any issues.
• Collaboration: Work with cross-functional teams, including design and sales, to ensure marketing initiatives are aligned with overall business objectives.

• Organized store merchandise racks by size, style, and color.
• Analyzed customer feedback and shopper trends to inform display designs.
• Monitored and replenished display inventory and restructured according to available stock.
• Incorporated new design techniques to create innovative and eye-catching displays.
• Arranged consistent shelves, bins, and racks at locations by following established planograms.

The IB Art exhibition in an annual exhibition hosted at the international school of Dhaka as a way to showcase the work created by the IB Art graduating students.

• Writing/creating/designing exhibition tickets and promotional materials – led to a60% increase in audience engagement
• Led to 60% increase in audience attendance
• Facilitating the exhibition planning and execution process for the gallery installation
• Reporting design and floor plans for exhibition design to head of the fine arts department
• Handling installation of art work produced by students across the gallery