Product Manager with expertise in consumer-facing product strategy, cross-platform UX, and growth experimentation
Proven success owning end-to-end experiences across web and mobile, from discovery to checkout
Adept at balancing short-term optimizations with long-term product investments using hypothesis-driven experimentation
Strong collaborator with engineering, design, data science, and marketing to deliver localized, scalable solutions
Data-informed decision-maker with a track record of improving user engagement, retention, and monetization through A/B and multivariate testing
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Product Manager
Thrive Market
09.2023 - Current
Owned roadmap for end-to-end consumer funnel experience across mobile and web, from sign-up through purchase
Drove 44.2% increase in donation conversion and 36% lift in revenue via enhanced social impact checkout and landing experience
Launched PLA and onboarding experiments that improved trial-to-paid conversion by 10% and overall net conversion by 6%
Led redesign of referral program UX, resulting in +412% module interaction and +252% invite conversion rate
Established experimentation strategy using Amplitude and Quantum Metric to inform multivariate tests and optimize flows
Partnered with cross-functional teams (design, engineering, analytics, marketing) to prioritize and launch high-impact features
Delivered a 0.8% lift in overall membership conversion per test on average through continuous optimization
Project Manager and Scrum Master
Thrive Market
10.2021 - 09.2023
Led large-scale projects from planning through execution, meeting tight deadlines without compromising quality or safety
Managed cross-functional teams to resolve issues, mitigate risks, and ensure timely delivery
Provided regular updates to stakeholders and executives, ensuring transparency and alignment
Monitored project performance and adjusted plans to meet evolving goals and timelines
Collaborated with engineering, product, and design teams to drive progress and remove blockers
Maintained clear project documentation and enforced deadlines to support smooth execution
Tech Ops Lead
Thrive Market
05.2019 - 10.2021
Oversaw cross-functional operational initiatives including SEO audits, product placement optimizations, and onsite copy/image updates; ensured accuracy through QA across high-traffic areas during rapid growth
Tech Ops Associate
Thrive Market
10.2017 - 05.2019
Supported merchandising and SEO by auditing product copy, placement, and categorization; partnered with product and marketing teams to ensure site consistency and performance
Education
Bachelor of Science - Mechanical Engineering
California State University
Northridge, CA
09.2016 - 05.2019
Skills
Essential Product Expertise
Product Strategy & Roadmapping
Hypothesis-driven experimentation
End-to-end product experience
A/B testing & experimentation strategy
KPI Tracking & Optimization
Cross-platform experience (web mobile)
Competitive & Trend Analysis
Consumer-facing product
Execution & Delivery
Agile & Scrum Methodologies
Strategic prioritization framework (RICE scoring)
Project & Timeline Management
Prioritization & Cross-Functional Execution
Troubleshooting & QA
Marketing & Growth
Brand Building & Positioning
Growth Marketing Strategies
Research-Driven Insights
Customer & Market Research
Soft Skills & Thinking
Critical Thinking & Problem Solving
Strategic Communication
Stakeholder communication & alignment
Data-Informed Decision Making
Accomplishments
Grew referral invite conversion by 252% after redesigning referral UX and CTA strategy
Improved trial-to-paid conversion by 10% through paid media funnel and onboarding optimizations
Drove a 36% increase in donation revenue through a new and improved module and iterative enhancements
Increased onboarding funnel completion rate via mobile-first design and simplified CTA hierarchy
Average +0.8% lift on overall membership conversion rate per test we ran annually