Motivated and client-focused professional with 3 years of experience in customer-facing roles and a strong foundation in IT business analysis. Certified in Investment Funds in Canada (IFC) through the Canadian Securities Institute (CSI), with a solid understanding of mutual funds, financial products, and regulatory compliance. Adept at building client relationships, identifying financial needs, and delivering tailored solutions. Known for strong communication skills, problem-solving ability, and a commitment to providing exceptional service in fast-paced environments.