Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Armin Dabestani

Folsom

Summary

Experienced IT support specialist with a strong background in personnel management, skilled in analytical problem-solving and bilingual communication. Proven track record in enhancing examination processes and aligning with organizational objectives.

Overview

15
15
years of professional experience

Work History

IT Support Specialist / Supervisor / Translator (Farsi-English)

STL Transport LLC
Roseville
07.2021 - Current
  • Coordinated IT support operations while supervising a team, ensuring high-quality service delivery.
  • Developed and maintained documentation for technical processes, enhancing training materials for new staff.
  • Assisted with analytical tasks, including evaluating support requests and implementing solutions to improve efficiency.

Caregiver / Translator (Farsi-English)

IHSS (In-Home Supportive Services)
Roseville
01.2021 - Current
  • Company Overview: (Placer County)
  • Provided compassionate care to clients, assisting with daily living activities and ensuring their comfort and well-being.
  • Acted as a translator, facilitating effective communication between clients and healthcare providers.
  • Supported clients in their personal care needs, promoting a safe and nurturing environment.
  • (Placer County)

IT Support Specialist / Surgical Assistant / Translator (Farsi-English)

Face of the Mission
San Francisco
07.2018 - 07.2021
  • Provided IT support and technical assistance in a fast-paced healthcare environment.
  • Assisted in surgical procedures while ensuring compliance with safety protocols.
  • Translated communications and documents, improving service delivery for Farsi-speaking clients.

IT Support Specialist

Google
Palo Alto
07.2017 - 07.2018
  • Delivered technical support to users, resolving issues and enhancing user experience.
  • Collaborated with cross-functional teams to improve IT processes and services.

Project Manager

Atlas Granite & Stone
Rancho Cordova
12.2010 - 12.2015
  • Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
  • Managed project timelines and budgets, ensuring efficient resource allocation.

Education

Associate Degree - Business

Azad University
Tehran, Iran
01.2008

Skills

  • Marketing and project management
  • Computer proficiency
  • Effective communication
  • Problem-solving abilities
  • Team collaboration
  • Adaptability
  • Supervision acceptance
  • High-pressure performance
  • Analytical thinking
  • Project coordination and documentation

Accomplishments

  • Won both double and single badminton championships in Tehran (2006), awarded by Mr. Hadi Saei, Olympic champion and the most successful Iranian athlete in Olympic history

Timeline

IT Support Specialist / Supervisor / Translator (Farsi-English)

STL Transport LLC
07.2021 - Current

Caregiver / Translator (Farsi-English)

IHSS (In-Home Supportive Services)
01.2021 - Current

IT Support Specialist / Surgical Assistant / Translator (Farsi-English)

Face of the Mission
07.2018 - 07.2021

IT Support Specialist

Google
07.2017 - 07.2018

Project Manager

Atlas Granite & Stone
12.2010 - 12.2015

Associate Degree - Business

Azad University

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Armin Dabestani