ARMILENE C. PEREZ
103 1ST. AVE. NW.,SK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Shop Supervisor
Bateel International LLC
Dubai, UAE
01.2016 - 11.2023
- Assist the operation Manager in organizing, planning and implementing strategy
- Coordinate operations
- Secure adherence to company's policies and guidelines
- Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery
- Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor
- Responsible for maximizing sales through excellent service
- Trains store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training
- Prepares reports by collecting, analyzing, and summarizing information
- Responsible for making daily attendance sheets and doing payroll to submit to HR Dept.
Sales Associate
Bateel Retail Shop
Dubai, UAE
05.2010 - 06.2015
- Assist the operation Manager in organizing, planning and implementing strategy
- Coordinate operations
- Create reports, analyze and interpret data
- Secure adherence to company's policies and guidelines
- Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery
- Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor
- Responsible for maximizing sales through excellent service
- Accurately process charge sales,vouchers, discounts,voids and POS transactions.
- Maintains quality service by establishing and enforcing organization standards
- Responsible for making daily attendance sheets and doing payroll to submit to HR Dept.
Sales Coordinator
Dessert Plus Inc.
Philippines
03.2003 - 04.2010
- Doing Inventory, Forecasting, Ordering for the use of the outlet
- Making daily reports regarding the maintenance of café
- Maintaining a healthy relationship with existing customers while opening up fresh customers
- Communicating with regional sales team for status of order and position of sales
- Providing inputs and ideas into marketing enterprises and subsequently promote them and monitor responses
- Monitoring the trends and evaluating the performance assessed against monthly sales goals
- Coordinating and responding to all requests of internal meetings.
Storefront
Jollibee Food Corporation
Philippines
01.2001 - 06.2001
- Assisting the customer what they need
- Accurately process charge sales, vouchers, discount, voids and POS transactions.
- Serve the customer by being friendly and efficient in offering a pleasant experience to them
- Provide customers with a quick and accurate service and to show sensitivity to their individual needs, both from behind the till as well as in the dining areas.
Store Front
Greenwich
Philippines
10.1999 - 03.2000
- Assisting the customer what they need
- Preparing daily reports
- Preparing Backup for flavor station
- Dispatching of pizza and pasta to the preparation.
Education
High School Diploma -
Makati High School
Makati City, Philippines04.1999
Skills
- Good communication skills,
- Computer literate and hard working
- Flexible can work under pressure and willing to undergo training
Accomplishments
- Promoted as Shop Supervisor in 2016
- Outstanding Performance in 2015
- Best Supervisor in 2014
Educationalbackground
Makati High School, San Isidro, Makati, Philippines
F. Benitez Elementary School, South Ave. Makati, Philippines
Employmentrecords
- Shop Supervisor, Bateel International LLC, 01/12/2016- 11/2023, Dubai, UAE
- Sales Associate, Bateel Retail Shop, 05/2010-06/2015, Dubai, UAE
- Sales Coordinator, Dessert Plus Inc., 03/2003-04/2010, Philippines
- Storefront, Jollibee Food Corporation, 01/2001-06/2001, Philippines
- Storefront, Greenwich, 10/1999-03/2000, Philippines
Personal Information
- Citizenship: Filipino
- Gender: Female
- Marital Status: Married
Training
- PIC 2 certified: Dubai, UAE
- BASIC FOOD HYGIENE: Dubai, UAE
- TENANT CUSTOMER SERVICE EXCELLENCE PROGRAMME: Dubai Festival City, Dubai, UAE
- MS EXCEL CERTIFICATE: Degirati Deira Dubai, UAE
Languages
English
Full Professional
Timeline
Shop Supervisor
Bateel International LLC
01.2016 - 11.2023
Sales Associate
Bateel Retail Shop
05.2010 - 06.2015
Sales Coordinator
Dessert Plus Inc.
03.2003 - 04.2010
Storefront
Jollibee Food Corporation
01.2001 - 06.2001
Store Front
Greenwich
10.1999 - 03.2000
High School Diploma -
Makati High School