ARMHEL CIBANGU

With five years of experience in customer service and sales, I have learned a lot about how to approach customers and consider what they need. I am meticulous and endowed with excellent capacities to carry out several tasks at the same time and showing great resistance to stress.

• Independent Event Planner, 06/20, Present, Designed and executed corporate events, including budgeting, scheduling, and vendor management., Developed marketing plans and customizable templates to enhance event attendance and branding., Built relationships with sponsors and clients, gathering requirements to deliver successful events., Provided on-site support, ensuring smooth operations and high client satisfaction.
• Cashier & Salesman, Circle K, 07/23, 08/23, Operated cash registers and managed financial transactions accurately., Delivered exceptional customer service, achieving sales targets., Supported store operations, including opening and closing duties.
• Social Worker, Action Jeunesse de l’Ouest de l’Île (AJOI), 06/20, Present, Delivered clinical social work services, including assessments and crisis intervention., Created individualized service plans and collaborated with families to address client goals., Assisted individuals experiencing homelessness by connecting them to emergency resources., Documented case history and provided feedback during team meetings.
• Coach, Herzliya High School, 10/22, 03/23, Provided guidance to participants in order to help them develop their skills and achieve desired goals., Created individualized plans and monitored the progress of athletes towards set objectives., Organized and implemented training sessions, drills, and exercises to improve technique, agility, and strength., Assessed physical condition of athletes to determine readiness for competition., Instructed players on proper techniques, strategies, rules, and regulations of the sport., Mentored team members in order to build confidence and foster a supportive environment., Analyzed performance data to identify areas of improvement for individuals or teams.