Armen Hajinian
Northridge
Summary
Dynamic Store Manager with a proven track record at Mission Wine & Spirits, excelling in customer service and problem-solving. Expert in developing pricing strategies that enhanced profitability and trained staff to deliver exceptional service. Fluent in Armenian, with strong multitasking abilities, driving sales and customer satisfaction in a competitive retail environment.
Overview
6
6
years of professional experience
Work History
Store Manager
Mission Wine & Spirits
Woodland Hills, CA
08.2024 - Current
- Managed daily store operations, ensuring smooth and efficient business functions.
- Developed and executed pricing strategies to maintain competitiveness and maximize profitability.
- Provided exceptional customer service by educating customers on product selection and industry trends
Retail Sales Associate
Mission Wine & Spirits
Woodland Hills, CA
08.2020 - 08.2024
- Assisted customers in product selection to enhance shopping experience and drive sales.
- Maintained knowledge of inventory and promotions to provide accurate information to customers.
- Operated point-of-sale system efficiently, processing transactions with accuracy and speed.
- Trained new associates on customer service standards and operational procedures to ensure consistency.
Education
Bachelor of Science - Insurance And Risk Management
California State University, Northridge
Northridge, CA05-2025
Skills
- Customer service
- Problem-solving
- Multitasking and organization
- Fluent in Armenian; conversational in French and Arabic
Timeline
Store Manager
Mission Wine & Spirits
08.2024 - Current
Retail Sales Associate
Mission Wine & Spirits
08.2020 - 08.2024
Bachelor of Science - Insurance And Risk Management
California State University, Northridge
Licenses /Certifications
California Life, Accident & Health or Sickness Insurance License
Effective: March 2026 – March 2028
License Number: 4535156