Armen Grigoryan
Sunland
Summary
Adaptable professional with a background in customer service and technical communication. Recognized for managing customer inquiries and collaborating with teams to achieve operational goals, ensuring high-quality service delivery.
Overview
4
4
years of professional experience
Work History
Team Member
Valet Service Unit
Glendale
11.2022 - Current
- Assisted customers with vehicle drop-off and pick-up processes.
- Coordinated parking assignments for efficient vehicle storage and retrieval.
- Maintained cleanliness and organization of valet area and vehicles.
- Communicated with team members to ensure smooth service operations.
- Managed customer inquiries and resolved issues promptly and professionally.
- Operated vehicle ignition systems to assist in parking and retrieval tasks.
Estimator
Arm Tech Auto Body
Pacoima
08.2021 - Current
- Analyzed vehicle damage to prepare accurate cost estimates for repairs.
- Collaborated with technicians to assess repair needs and timelines.
- Utilized estimating software to create detailed repair quotes efficiently.
- Communicated with customers to explain estimates and repair processes clearly.
- Reviewed insurance claims and negotiated with adjusters for accurate assessments.
- Developed relationships with suppliers to ensure timely parts availability for repairs.
- Conducts site visits when necessary to gain better understanding of scope of work prior to submitting an estimate.
Education
Associate of Applied Science - Radiology Tech
Gurnick Academy of Medical Arts
Van Nuys, CA03-2028
High School Diploma -
Verdugo Hills High School
Tujunga, CA06-2023
Skills
- Team collaboration
- Technical communication
- Customer service
- Insurance negotiation
- Goal setting and achievement
- Adaptability and flexibility
- Willingness to learn
- Following instructions
- Verbal and written communication
- Computer skills
- Clear communication
- Proficient in CCC One and Mitchell
- Quality inspections
Languages
English
Professional
Armenian
Professional
Timeline
Team Member
Valet Service Unit
11.2022 - Current
Estimator
Arm Tech Auto Body
08.2021 - Current
Associate of Applied Science - Radiology Tech
Gurnick Academy of Medical Arts
High School Diploma -
Verdugo Hills High School