Summary
Overview
Work History
Education
Skills
Languages
Timeline

Armela Behaj

Toronto,ON

Summary

Accomplished Store Assistant with a proven track record at Lidl Greece, enhancing customer satisfaction through exceptional service and store maintenance. Skilled in customer needs assessment and teamwork, I successfully increased engagement through innovative in-store events. My commitment to workplace cleanliness and organizational skills significantly contributed to creating a welcoming shopping environment.

Overview

2
2
years of professional experience

Work History

Store Assistant

Pink Woman
08.2023 - 02.2024
  • Greeted customers entering store and offered assistance with requirements.
  • Established and maintained professional relationships with customers to increase trust and rapport.
  • Collaborated with team members to ensure seamless operations during peak hours and special events.
  • Increased customer engagement by organizing in-store events and promotions.
  • Maintained clean and organized store environment, contributing to positive shopping experience.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Listened to customer needs and desires to identify and recommend optimal products.

Store Assistant

Lidl Greece
09.2021 - 05.2023
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Resolved customer complaints professionally, turning negative experiences into positive outcomes.
  • Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.

Education

Diploma - High School

Janaq Kilica, Fier , Albania
09.2017

Skills

  • Customer Assistance
  • Customer Service
  • Store maintenance
  • Team Collaboration
  • Workplace Cleanliness
  • Attention to Detail
  • Excellent Communication
  • Store Organization
  • Customer Needs Assessment
  • Organizational Skills
  • Reliability
  • Teamwork and Collaboration

Languages

Albanian
Full Professional
English
Professional Working
Greek
Professional Working

Timeline

Store Assistant - Pink Woman
08.2023 - 02.2024
Store Assistant - Lidl Greece
09.2021 - 05.2023
Janaq Kilica - Diploma, High School

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Armela Behaj