Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Armel-Rugero Hazumuryango

Montreal,QC

Summary

High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise in home improvement to building robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.

Overview

6
6
years of professional experience

Work History

Sales Representative

Global
Laval, QC
04.2022 - Current
  • Created successful strategies to develop and expand customer sales.
  • Leveraged CRM system to manage sales activities and track sales performance.
  • Developed key customer relationships to increase sales.
  • Analyzed customer feedback to improve products and services.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Negotiated pricing contracts with customers to maximize profits.
  • Conducted market research to identify potential customers and their needs.
  • Provided technical support for customers using the company's products or services.

Administrative Assistant

McGill University Health Centre (MUHC)
Montreal, QC
04.2020 - 04.2022
  • Scheduled staff and monitored resource allocation to provide optimal coverage and service.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Developed project plans for various tasks assigned by upper management.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Scheduled appointments between clients and customers and internal staff members.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Directed customer communication to appropriate department personnel.

Administrative Assistant

CIUSSS de l'Est-de-l'Île-de-Montréal
Montreal, QC
02.2019 - 03.2020
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Monitored progress on projects assigned by upper management.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Responded effectively to sensitive inquiries or complaints.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.

Door-to-Door Sales Representative

Bell Canada
Montreal, QC
07.2017 - 12.2018
  • Attended weekly team meetings to discuss sales strategies and targets.
  • Convinced clients to purchase products or services by following persuasive script.
  • Developed forecasting plans for territory to determine quarterly sales goal attainment.
  • Wrote and recorded orders for merchandise or entered orders into computers.
  • Developed lists of potential areas and buyers to increase success rates.
  • Achieved or surpassed sales quotas by as much as 80%.

Education

High School Diploma -

École Secondaire Horizon Jeunesse
Laval, QC
06.2013

GED -

Maîtrise Des Petits Chanteurs Du Mont-Royal
Montreal, QC
06.2008

Some College (No Degree) -

Dawson College
Montreal, QC

Skills

  • Client Account Management
  • Sales Closing
  • Lead Prospecting
  • Business Development
  • Contract Negotiations
  • HVAC Industry Knowledge

Affiliations

  • Meditation
  • Karate (Brown belt)
  • Football
  • Cooking
  • Camping
  • Hiking

Accomplishments

  • $1,2M in home improvement sales revenue in 18 months (2022-2023)
  • 3x best salesman of the month in 2023.
  • Member of the leadership organizational structure at Global

Languages

French
Native/ Bilingual
English
Native/ Bilingual

References

References available upon request.

Timeline

Sales Representative

Global
04.2022 - Current

Administrative Assistant

McGill University Health Centre (MUHC)
04.2020 - 04.2022

Administrative Assistant

CIUSSS de l'Est-de-l'Île-de-Montréal
02.2019 - 03.2020

Door-to-Door Sales Representative

Bell Canada
07.2017 - 12.2018

High School Diploma -

École Secondaire Horizon Jeunesse

GED -

Maîtrise Des Petits Chanteurs Du Mont-Royal

Some College (No Degree) -

Dawson College

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Armel-Rugero Hazumuryango