Arman Singh Grewal
Ontario
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Baker
Tim Hortons
11.2023 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Maintained accurate inventory of baking supplies and ingredients.
- Created appealing displays to showcase products in bakery.
Sales Associate
North Grocers
01.2022 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Supervisor
HDFC Bank
04.2018 - 05.2022
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
Education
Associate of Arts - Advanced Computer
IV Institute of Basic Computer Technology
Punjab, India05.2022
BBA - Accounting, Marketing, And Financing
Punjab University
Chandigarh, India05.2017
Skills
- Team Player
- Customer Service
- Active listener
- Food safety and sanitation
- Adaptive and creative
- Management
- Team Cooperation
- Reliable and Responsible
- Active Learning
- Decision-Making
- Microsoft Office
- Sales team assistance
- Effective selling techniques
- Sales Analysis
- Management Support
- Sales strategy development
Languages
English
Professional Working
Certification
- FORKLIFT OPERATOR [counter balance,walkie,raymond reach,order picker,fall protection] License - [exp.date:-23/01/2026]
- AZ (MANUAL/AUTOMATIC BOTH TRUCK DRIVER LICENSE )
- SECURITY GUARD LICENSE
Timeline
Baker
Tim Hortons
11.2023 - Current
Sales Associate
North Grocers
01.2022 - 10.2023
Sales Supervisor
HDFC Bank
04.2018 - 05.2022
Associate of Arts - Advanced Computer
IV Institute of Basic Computer Technology
BBA - Accounting, Marketing, And Financing
Punjab University
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