DilpREET SINGH BRAR
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Motivated student completing post graduation diploma in IT. Experienced in Agile and Scrum environments. Supports team administrative, project coordination, design and programming needs. Detailed Microsoft Expert contributes to environment productivity and supports teams and users with MS Office skills across complete MS Office suite of applications. Contributes in-depth understanding of functionality of Word, Excel, PowerPoint, and Access to team projects.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Kid Group of Companies
Current
- Assist with product selection, running cash register system, and offer customer assistance
- To boost sales, organize store, educate new team members, and keep track of inventory.
Crew member
Tim Horton
01.2022 - 01.2023
- Effectively managed complaints, handled orders, handled restocking of supplies, gave good customer service, entered orders into computer system, and kept track of system security.
Crew Member
Wendy's Restaurant
05.2022 - 08.2022
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Helper
Gandhi Telecom
01.2021 - 01.2022
- Spearheaded the design, day-to-day operations, and maintenance of telephony and mobility systems, voicemail, fax, paging, and wireless communications
- Successfully managed a team, providing leadership and guidance to ensure optimal performance and collaboration
- Developed and implemented policies and procedures to streamline telecommunications processes, resulting in increased efficiency
- Identified and implemented cost-saving opportunities, contributing to the overall financial effectiveness of telecommunications services
- Collaborated with cross-functional teams to deliver successful telecom projects on time and within budget.
Education
Post-Degree Certificate - Information Technology
College Of New Caledonia
Prince George, BC12.2023
Bachelor's - Computer Science
Chandigarh University
Gharuan, Mohali12.2020
Skills
- Technical Skills
- Verbal and Written Communication
- Active listening
- Decision making abilities
- Teamwork and Collaborations
- Interpersonal skills
- Adaptability and Flexibility
- Leadership skills
- Time management
- Relationship building
- Drawer Balancing
- Product Restocking
- ID Verification
- POS Systems
Certification
- First aid- Level C CPR/AED
- Security license
- Serve It Right certificate
- Class 5 BC Driver's License.
- Food safe certificate.
Languages
English
Full Professional
Punjabi
Native or Bilingual
Timeline
Cashier
Kid Group of Companies
Current
Crew Member
Wendy's Restaurant
05.2022 - 08.2022
Crew member
Tim Horton
01.2022 - 01.2023
Helper
Gandhi Telecom
01.2021 - 01.2022
Post-Degree Certificate - Information Technology
College Of New Caledonia
Bachelor's - Computer Science
Chandigarh University
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