Armando Palacios

Led kitchen operations during high-volume periods, maintaining fast service times and 95%+ food quality scores.

Consistently achieved EcoSure audit scores between 1–3 through strict food safety enforcement

Trained and developed team members into leaders to improve performance, consistency, and accountability

Managed inventory and placed truck/produce orders to maintain optimal stock levels

Implemented systems to reduce food waste and improve kitchen efficiency

Enforced cleanliness and organizational standards across all kitchen operations

Analyzed food cost trends and implemented strategies to sustain a gap under 0.5%.

Led kitchen team of over 30 employees, ensuring efficient operations and high-quality food preparation.

• Operated grill stations to prepare high-quality meats and vegetables for service.
• Maintained cleanliness and organization of cooking areas in compliance with health regulations.
• Collaborated with kitchen staff to ensure timely meal preparation and delivery.
• Monitored food temperatures to guarantee safety and quality standards were met.
• Responded promptly to customer requests, ensuring satisfaction with food presentation and taste.
• Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
• Cleaned and maintained kitchen equipment regularly.

• Supervised team operations to ensure efficient service during peak hours
• Trained and mentored new staff on customer service protocols and food safety standards
• Implemented workflow improvements that reduced wait times and enhanced order accuracy
• Assisted in inventory management, tracking supplies to minimize waste and optimize stock levels
• Conducted regular quality checks to maintain high standards of food preparation and presentation
• Trained new employees and delegated daily tasks and responsibilities.
• Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.