Armando Gonzalez
Downey
Summary
Dynamic manager with proven expertise in restaurant management ,skilled in team leadership and financial management. Enhanced employee productivity through effective training and cross-training initiatives. Achieved significant improvements in customer engagement and marketing strategies, driving business growth while maintaining high-quality standards in food preparation and service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager
Islands Fine Burgers and Drinks
Long Beach
05.2025 - Current
- Managed daily operations to ensure smooth restaurant functionality.
- Trained and supervised staff to enhance service quality and teamwork.
Assistant General Manager
Benihana Restaurant
Anaheim
06.2024 - 05.2025
- Supervised daily operations to ensure smooth restaurant functionality.
- Trained and mentored staff on service standards and procedures.
- Coordinated scheduling to optimize workforce efficiency and coverage.
Manager
Benihana Restaurant
Downey
04.2022 - 05.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Improved marketing to attract new customers and promote business.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Head Chef
Benihana
Downey
08.2020 - 04.2022
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enforced company policies and regulations with employees.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Trained kitchen staff to perform various preparation tasks under pressure.
Shift Leader
Jack in the Box
Norwalk
09.2019 - 05.2020
Head Chef
Douglas Burgers
Norwalk
05.2017 - 07.2019
Education
High School Diploma -
Columbus High School
Downey, CASkills
- Time management
- Team leadership
- Customer service
- Verbal and written communication
- Staff management
- Shift scheduling
- Financial management
Certification
- ServSafe Manager, 23310740
- ServSafe Proctor, 61955572
- Servsafe Alcohol, 6132458
- Servsafe Allergens, 611151
Languages
- English
- Spanish, Full Professional
- English, Full Professional
Timeline
Assistant Manager
Islands Fine Burgers and Drinks
05.2025 - Current
Assistant General Manager
Benihana Restaurant
06.2024 - 05.2025
Manager
Benihana Restaurant
04.2022 - 05.2024
Head Chef
Benihana
08.2020 - 04.2022
Shift Leader
Jack in the Box
09.2019 - 05.2020
Head Chef
Douglas Burgers
05.2017 - 07.2019
High School Diploma -
Columbus High School