Armando Ceballos
Corona,CA
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Culinary Operations Manager
Islands Restaurants
12.2022 - Current
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Managed approximately 30 incoming calls, emails, and faxes per day from customers.
Food and Beverage Coordinator
Islands Restaurants
01.2019 - 01.2022
- Food & Beverage responsibility for 43 restaurants
- Lead, directed and developed the Regional Food and Beverage team to support operations
- Partners with Islands’ culinary resources to develop consumable products
- Coordinates executive tastings and testing of new and revised products
- Properly follows up with execution and survey feedback
- Responsible for the rollout and communication all newly designed food products and menu items
- Visits locations daily and provides feedback on quality and execution of product, labor, and cleanliness
- Creates documentation: Component recipes, product builds, ingredients and plate costing, nutritional information, menu pricing, POS/KMS information, marketing menu product description, plateware, and equipment
- Supports and develops operational systems
- Collaborates with the Training Department
- Develops training programs for culinary teams, management, and Regional Managers
- Updates and translates support materials
- Supports Supply Chain Consultant and reviews regular performance indicators from our key suppliers and distributors
- Acts as the main conduit for key information from the field to the supply chain consultant for follow up and consistent communication to our vendors
- Assists with staffing struggles at all locations
- Creates action plans and provides support
- Leads BOH Food Safety and Sanitation Meetings for new managers
- Coordinates and facilitates off site events and annual company soccer tournaments
- Assists with difficult coaching conversations with the BOH team members and translations, if necessary.
Regional Food and Beverage Manager
Islands Restaurants
01.2014 - 01.2019
- F&B Responsibility for 19 restaurants
- Developed two Regional Food and Beverage Managers
- Developed managers in training on Food Safety and Sanitation practices and kitchen training
- Developed BOH Workshops to increase leadership for BOH team members
- Opened 14 new restaurants as the BOH Coordinator
- Worked with the Training Department to develop new builds, manuals, and training videos
- Great understanding on P&L’s, financials, operations, sales, and costs.
General Manager
Islands Restaurants
01.2012 - 01.2014
- Lead an average of 40 team members including two managers
- Responsible for manager and team member development, financial results, execution of guest service, labor, and cleanliness
- Region leader and oversaw rollout of new products
- Oversaw region when Regional Manager was on vacation
- Developed an Alcohol Beverage strategy to increase knowledge and make a direct impact on sales.
Asistant Manager, 1ST ASSISTANT, AND AGM
Islands Restaurants
01.2009 - 01.2012
Lead Cook
Lucille’s Smokehouse BBQ Restaurants
01.2007 - 01.2009
Dishwasher, Cook, and Lead Prep
Islands Restaurants
01.2004 - 01.2009
Lead Cook
Chilis Restaurants
01.2006 - 01.2007
Line Cook
Cheesecake Factory Restaurants
01.2005 - 01.2006
Education
Riverside City College - Business Management
Riverside, CA
06.2028
University Manuel Avila Camacho -
Zacatecas, Mexico
06.2002
High School Diploma -
Zacatecas, Mexico
01.2000
Skills
- R&D
- Menu Development
- Restaurant Openings
- Food Cost Analysis
- Vendor Partnerships
- Upper Management Partnerships
- Food Safety & Sanitation
- Training and Development
- Labor Plans
- Ecolab
- EcoSure
- Steritech
- Microsoft Office
- Excel
- PowerPoint
- CTUIT
- Inventory
- Hot Schedules
Certification
ServSafe Certification
RBS Certificate
Languages
Spanish
Full Professional
Timeline
Culinary Operations Manager
Islands Restaurants
12.2022 - Current
Food and Beverage Coordinator
Islands Restaurants
01.2019 - 01.2022
Regional Food and Beverage Manager
Islands Restaurants
01.2014 - 01.2019
General Manager
Islands Restaurants
01.2012 - 01.2014
Asistant Manager, 1ST ASSISTANT, AND AGM
Islands Restaurants
01.2009 - 01.2012
Lead Cook
Lucille’s Smokehouse BBQ Restaurants
01.2007 - 01.2009
Lead Cook
Chilis Restaurants
01.2006 - 01.2007
Line Cook
Cheesecake Factory Restaurants
01.2005 - 01.2006
Dishwasher, Cook, and Lead Prep
Islands Restaurants
01.2004 - 01.2009
Riverside City College - Business Management
Riverside, CA
University Manuel Avila Camacho -
Zacatecas, Mexico
High School Diploma -
Zacatecas, Mexico
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