Armando Batista
La Habra
Summary
Dynamic Driver Manager with a proven track record at Square Longevity Intl, excelling in logistics coordination and fleet management. Leveraged strong leadership and conflict resolution skills to enhance delivery efficiency and customer satisfaction. Successfully optimized routes, resulting in improved service quality and timely deliveries, while fostering positive relationships with drivers.
Overview
2
2
years of professional experience
Work History
Driver Manager
Square Longevity Intl
03.2024 - 04.2025
- Assisted in scheduling and coordinating driver assignments to optimize route efficiency.
- Monitored driver performance to ensure compliance with safety regulations and company policies.
- Supported communication between drivers and management for issue resolution and feedback collection.
- Learned effective use of routing software to enhance delivery operations and logistics planning.
- Contributed to daily operational meetings, providing insights on driver challenges and service improvements.
- Helped maintain accurate records of driver hours, vehicle maintenance, and incident reports for compliance tracking.
- Participated in training sessions on safety protocols and operational best practices for new drivers.
- Engaged in problem-solving discussions to identify opportunities for improving overall delivery effectiveness.
- Increased customer satisfaction by addressing concerns promptly and providing regular updates on delivery status.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
Delivery Driver
Square Longevity Intl
04.2023 - 03.2024
- Delivered packages efficiently, ensuring timely arrival at customer locations.
- Maintained accurate delivery logs and records to optimize route planning.
- Communicated effectively with customers regarding delivery status and issues.
- Inspected vehicle for safety compliance and performed routine maintenance checks.
- Adapted to changing schedules and adjusted routes as needed for efficiency.
- Collaborated with team members to streamline delivery processes and enhance service quality.
- Utilized GPS technology to navigate routes and improve delivery times consistently.
- Followed company policies for handling sensitive items, ensuring secure delivery practices.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Education
High School Diploma -
La Habra High School
La Habra, CA05.2017
Skills
- Customer service
- Strong leadership qualities
- Empathy and patience
- Active listening
- Fleet management expertise
- Safety procedures
- Fuel efficiency strategies
- Logistics coordination experience
- Driver scheduling
- Conflict resolution techniques
Languages
Spanish
Professional Working
Timeline
Driver Manager
Square Longevity Intl
03.2024 - 04.2025
Delivery Driver
Square Longevity Intl
04.2023 - 03.2024
High School Diploma -
La Habra High School
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