Armandeep Kaur
Brampton
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member
KFC
10.2024 - 12.2024
- Provided outstanding customer service by greeting guests warmly and addressing their needs efficiently
- Assisted customers with menu selections and upsold additional items to enhance their dining experience
- Processed transactions accurately using the POS system and handled cash efficiently
- Prepared food items according to established recipes, ensuring quality and presentation standards were met
- Maintained cleanliness and sanitation of work areas, including dining spaces, kitchen equipment, and utensils
- Adhered to food safety guidelines to ensure the highest hygiene standards
- Collaborated with team members to ensure smooth restaurant operations, especially during peak hours
- Participated in ongoing training to improve skills in customer service, food preparation, and restaurant operations
Customer Service Representative
Wendy’s
05.2024 - 08.2024
- Provided exceptional customer support by addressing inquiries, resolving complaints, and ensuring a positive experience
- Processed orders, returns, and exchanges efficiently while maintaining accuracy and professionalism
- Utilized CRM systems to track customer interactions and maintain detailed records
- Handled high-volume calls and emails while maintaining a friendly and solutions-oriented approach
- Assisted customers with product selection, troubleshooting, and issue resolution to drive satisfaction
- Collaborated with team members and other departments to enhance customer service processes
- Managed cash transactions and processed payments accurately while adhering to company policies
Education
Bachelor of Arts - General Arts And Science
Loyalist College
Belleville, Ontario08-2024
Skills
- Customer Service Excellence
- Cash Handling & POS System Operation
- Food Preparation & Presentation
- Sanitation & Food Safety Compliance
- Team Collaboration & Communication
- Upselling & Menu Assistance
- Problem-Solving & Multitasking
- Time Management & Efficiency
Certification
- Food Handler’s Certification
- Customer Service Training
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Availability
Full-time
Timeline
Team Member
KFC
10.2024 - 12.2024
Customer Service Representative
Wendy’s
05.2024 - 08.2024
Bachelor of Arts - General Arts And Science
Loyalist College
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