Summary
Overview
Work History
Education
Skills
Timeline
Generic

Armandeep Kaur

Brampton,ON

Summary

Dedicated Claims Client Service Representative with over 3 years of customer service experience in high-paced environments. Proficient in resolving customer complaints, managing accounts, and delivering exceptional service. As a Bookkeeper at Boyuk Towing, efficiently created invoices and handled both accounts receivable and payable, enhancing client satisfaction. Committed to leveraging strong communication and problem-solving skills to contribute positively to client relations and operational efficiency.

Overview

5
5
years of professional experience

Work History

Bookkeeper

Boyuk Towing
12.2021 - Current
  • Engineered and dispatched invoices to customers for timely payments
  • Managed accounts receivable and payable processes to ensure accurate financial reporting
  • Executed payroll processing, guaranteeing timely employee compensation
  • Coordinated follow-ups with customers to enhance satisfaction and resolve outstanding issues
  • Answered phone calls, providing prompt assistance and information to clients

Team member

Tim Hortons
05.2020 - 12.2021
  • Performed cashier duties, accurately processing transactions for customers
  • Prioritized time management to enhance service efficiency during peak hours
  • Engaged with customers to deliver exceptional service and address their needs

Customer Service Representative

Walmart
  • Resolved issues and managed customer complaints, enhancing overall customer satisfaction
  • Conducted phone inquiries, assisting customers with their questions and concerns
  • Collected customer feedback to identify areas for improvement in service delivery
  • Delivered information regarding the company's products and services to customers

Merchandiser

Wild Wing
  • Executed cooking duties, preparing menu items to meet quality standards
  • Facilitated cashier responsibilities, ensuring accurate cash handling and customer transactions

Education

ST. CLAIR COLLEGE
03.2021

High School Diploma - undefined

SRI GURU TEG BAHADUR PUBLIC SCHOOL
Amritsar
03.2018

Skills

  • Business management
  • Quickbook
  • Accounts receivable
  • Payroll management
  • Customer service skills
  • Problem solving
  • Quick learner
  • In-Tow
  • Accounts payable
  • Strong administrative skills
  • Excellent communication skills
  • Team player
  • Ability to perform multiple tasks

Timeline

Bookkeeper

Boyuk Towing
12.2021 - Current

Team member

Tim Hortons
05.2020 - 12.2021

Customer Service Representative

Walmart

Merchandiser

Wild Wing

High School Diploma - undefined

SRI GURU TEG BAHADUR PUBLIC SCHOOL

ST. CLAIR COLLEGE

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Armandeep Kaur