Drive-Thru Attendant
Swiss Chalet
02.2025 - Current
- Greeted customers promptly and professionally, ensuring a friendly and efficient service experience.
- Accurately took customer orders using POS systems, confirming special requests and dietary preferences.
- Handled cash, credit, and mobile payments, providing correct change and receipts.
- Ensured fast and accurate order assembly, double-checking items before handing them to customers.
- Managed high-volume drive-thru operations during peak hours, maintaining speed and accuracy.
- Communicated effectively with kitchen and front-end staff to streamline service flow.
- Resolved customer inquiries and complaints in a professional and timely manner.
- Maintained cleanliness and organization of the drive-thru area, including workstations and equipment.
- Followed food safety and hygiene regulations, ensuring compliance with health standards.
- Assisted in training new team members on drive-thru procedures and customer service expectations.
