Arman Uppal
Pharmacy Assistant
North York,Ontario
Summary
Detail-oriented Pharmacy Assistant with strong communication skills and a commitment to providing outstanding customer service and supporting pharmacy operations. Skilled in maintaining patient confidentiality, assisting pharmacists, and accurately managing inventory to ensure precise prescription processing. Proven ability to enhance patient safety and satisfaction through exceptional organizational skills and attention to detail.
Overview
3
3
years of professional experience
Work History
Pharmacy Student Trainee
Neighbourly Pharmacy
02.2024 - 08.2024
- Assisted Pharmacist with prescription filling and entry in pharmacy computer system.
- Confirmed customer information and insurance eligibility for prescriptions.
- Counted and labeled prescriptions with correct item and quantity.
- Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Stocked shelves with medications and other pharmacy items for consistent availability.
Customer Service Representative (Part-time)
Shell Gas Station
04.2021 - 01.2023
- Maintained cleanliness throughout the store.
- Assisted with shipping and receiving processes.
- Created labels and efficiently stocked merchandise to ensure a well-organized store layout.
- Maintained a positive and welcoming atmosphere for all customers.
- Addressed customer inquiries with patience and understanding.
- Verified identification for age-restricted products with a keen eye for detail.
- Ensured strict adherence to all safety protocols.
- Facilitated effective communication between team members to foster collaboration.
- Suggested and implemented process optimizations to improve efficiency and customer satisfaction.
- Developed strong problem-solving skills and remained calm under pressure.
- Demonstrated dependability and proactivity as a key team member.
Education
Pharmacy Assistant Diploma
CDI College (Online Course)
Toronto, ON 09.2024 - Current
Associate of Arts - Graphic Deisign
Seneca College
Toronto 01.2021 -
Skills
Medication Dispensing Labels
Secure storage of medications
Patient confidentiality
Data entry proficiency
Knowledge of Pharmacy Regulations and Guidelines
Pharmacy Software - Kroll Software
Cash Handling Accuracy
Inventory ordering & restocking
Processing payments
Customer Service
Excellent Communication
Pharmacist support/Assistant
Organizational Skills
Attention to Detail
Available all shifts including weekend
Police Background Check Available
Languages
English
Native or Bilingual
Timeline
Pharmacy Assistant Diploma
CDI College (Online Course)
09.2024 - Current
Pharmacy Student Trainee
Neighbourly Pharmacy
02.2024 - 08.2024
Customer Service Representative (Part-time)
Shell Gas Station
04.2021 - 01.2023
Associate of Arts - Graphic Deisign
Seneca College
01.2021 -
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