Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Fatemeh Sharifi

North York,ON

Summary

Results-driven restaurant professional with over three years of experience in customer service, team leadership, and food service operations. Proven track record in enhancing guest experiences, optimizing workflow efficiency, and training staff to deliver exceptional service. Certified in Smart Serve, with a strong commitment to hospitality excellence. Seeking to leverage expertise in a dynamic team environment.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Server

Darbar Persian Grill
Toronto, Ontario
08.2024 - Current
  • Deliver attentive, personalized service, ensuring memorable dining experiences.
  • Collaborate with kitchen staff for efficient order fulfillment.
  • Process payments accurately using POS systems.
  • Train and mentor new hires, fostering a cohesive team environment.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Waitress Supervisor

Lovies
North York, ON
12.2023 - 07.2024
  • Supervised waitstaff to ensure quality customer service and satisfaction.
  • Monitored food quality and preparation to uphold restaurant standards.
  • Trained employees on POS systems, reducing order errors by 20%.
  • Conducted performance reviews and team meetings to enhance communication and efficiency.
  • Implemented process improvements based on kitchen metrics.

Education

Bachelor of Arts - Accounting

University of Science & Culture
Tehran, Iran
06-2022

Skills

  • POS system management
  • Order fulfillment efficiency
  • Food safety standards
  • Team training programs
  • Customer service
  • Performance evaluation

Languages

English
Full Professional
Persian
Native/ Bilingual

Certification

  • Smart Serve Certification – License #: 240807512469

Timeline

Server

Darbar Persian Grill
08.2024 - Current

Waitress Supervisor

Lovies
12.2023 - 07.2024

Bachelor of Arts - Accounting

University of Science & Culture

Similar Profiles

CREATE PROFILE
Fatemeh Sharifi