Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Arman Najafi

Thornhill ,ON

Summary

Clinic Leader and Medical Receptionist with proven expertise in patient scheduling, insurance billing, and medical administration. Successfully managed two high-volume clinics, assisting sports medicine physicians, while enhancing operational efficiency and customer satisfaction. Achieved significant operational and financial goals through effective leadership and process improvements.

Overview

7
7
years of professional experience

Work History

Clinic Leader/Medical Receptionist

Athlete's Care Sports Medicine Centre
Markham, Ontario
01.2024 - 08.2025
  • Highly organized and detail-oriented clinic team leader and medical receptionist for two different clinics, with proven experience in patient scheduling, insurance billing, and medical administration.
  • Processed and submitted all private insurance claims, as well as WSIB and MVA patient billing, ensuring accuracy and compliance.
  • Coordinated and booked appointments for patients across multiple practitioners, maintaining efficient scheduling.
  • Provided administrative and scheduling support to two sports medicine physicians, managing all referrals and requisitions.
  • Proficient in the Jane app, EMR system, and Telus CHR, with expertise in data entry, record management, and reporting.
  • Oversaw daily clinic flow, tracked clinic performance, including income targets, and patient allocation to practitioners.

Office Administrative Assistant

Me.n.u Food Catering
Toronto, Ontario
06.2018 - 09.2023
  • Managed the booking of catering services for diverse company events such as birthdays, weddings, and corporate gatherings.
  • Coordinated over 300 catering services, ensuring efficient execution and staff cooperation.
  • Coordinated communication between clients and catering teams effectively.

Education

Bachelor of Science - Kinesiology

York University
Toronto
04-2023

Skills

  • Office administration
  • Customer service excellence
  • Expert in Jane app, EMR, and CHR
  • Insurance billing
  • Records management and data entry accuracy
  • Problem solving and conflict resolution
  • Team leadership

Accomplishments

  • 2024 Superstar Award – Recognized as the youngest clinic leader at Athlete's Care Sports Medicine Centre across all 27 locations, awarded for outstanding leadership, operational excellence, and clinic performance.

References

References available upon request.

Timeline

Clinic Leader/Medical Receptionist

Athlete's Care Sports Medicine Centre
01.2024 - 08.2025

Office Administrative Assistant

Me.n.u Food Catering
06.2018 - 09.2023

Bachelor of Science - Kinesiology

York University

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Arman Najafi