GURMINDER SINGH
Hammonds Plains,NS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Cashier and Customer Service
Tim Hortons
06.2022 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Supported management in implementing operational improvements such as updated training manuals or revised schedules.
- Built relationships with customers to encourage repeat business.
- Used POS system to enter orders, process payments and issue receipts.
- Identified and resolved discrepancies and errors in customer accounts.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Warehouse Worker
Real Canadian Superstore
04.2022 - 09.2023
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Performed general housekeeping and cleaning tasks.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Warehouse Packer
Sobeys
03.2022 - 09.2023
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
- Increased order accuracy by meticulously following picking lists and double-checking packed items.
- Streamlined packing process with the implementation of a systematic approach to organizing and preparing shipments.
Front Desk Agent
Hotel V
12.2020 - 09.2021
- Attained top customer service ratings every month
- Managed a handwritten notebook with keys, each labeled with name, credit card number, and room number
- Contributed to the company's growth strategy by expanding company office hours and increasing average transaction volume
- Directed daily work routines, ensuring the accurate and timely delivery of high-quality customer service.
Education
Advance Diploma in Hospitality Management -
Vancouver Community College
Vancouver, BC03.2022
Diploama in Hospitality and Management -
TEG International
08.2019
Bachelor of Computer Applications -
Chandigarh University
Punjab,India08.2019
Skills
- Customer service
- Time management
- Leadership
- Quality Assurance
- Box assembly
- Shipment Preparation
- Shipping and receiving
- Communication skills
- Hospitality Experience
Languages
English
Hindi
Punjabi
Timeline
Cashier and Customer Service
Tim Hortons
06.2022 - Current
Warehouse Worker
Real Canadian Superstore
04.2022 - 09.2023
Warehouse Packer
Sobeys
03.2022 - 09.2023
Front Desk Agent
Hotel V
12.2020 - 09.2021
Advance Diploma in Hospitality Management -
Vancouver Community College
Diploama in Hospitality and Management -
TEG International
Bachelor of Computer Applications -
Chandigarh University
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