Arman Hakobyan
Canyon Country
Summary
Proven skills in customer service, problem resolution, and effective communication. Known for delivering high customer satisfaction and maintaining attention to detail in fast-paced environments. Dynamic professional with a strong background in customer service within medical settings, exceptional time management and communication skills, consistently ensuring high levels of patient satisfaction and efficient task handling.
Overview
6
6
years of professional experience
Work History
Medical Office Assistant
california central billing
Canyon Country
01.2020 - 01.2026
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Certified Ride Operator
Six Flags Magic Mountain
Valencia
03.2024 - 12.2024
- Ensured safe operation of rides for guests of all ages and abilities.
- Conducted routine inspections and maintenance on ride equipment to uphold safety standards.
- Instructed guests on proper ride usage and adhered to safety protocols.
- Monitored operations to guarantee compliance with safety regulations.
- Assisted in training new operators on established procedures and best practices.
- Coordinated with team members to improve guest experiences at attractions.
- Maintained cleanliness and organization within ride areas and surroundings.
- Responded promptly to emergencies by following established protocols.
Education
GED -
College of The Canyons
Valencia, California, CA06-2028
Skills
- Customer service
- Communication skills
- Time management
- Problem resolution
- Following up with clients
- Follow-up skills
- Problem solving
Languages
English
Native/ Bilingual
Armenian
Native/ Bilingual
Timeline
Certified Ride Operator
Six Flags Magic Mountain
03.2024 - 12.2024
Medical Office Assistant
california central billing
01.2020 - 01.2026
GED -
College of The Canyons