Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
8
8
years of professional experience
Work History
Retail Sales Associate
Urban Planet
North Vancouver, Capilano Mall
01.2016 - 01.2019
Helped customers complete purchases, locate items, and join reward programs.
Listened to customer needs and desires to identify and recommend optimal products.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Prioritized helping customers over completing other routine tasks in store.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Answered questions about store policies and addressed customer concerns.
Retail Sales Associate
Nike Athlete
West Vancouver, Park Royal
01.2019 - 01.2021
Worked varied hours to meet seasonal and business needs.
Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Greeted customers and offered assistance for increased customer satisfaction.
Provided product price information to customers.
Managed customer relations through communication and helpful interactions.
Identified customer needs and wants to enhance customer experiences and boost sales.
Maintained relationships with customers to maximize sales opportunities.
Created promotional materials to advertise products and services.
Retail Sales Associate
Sport Chek
West Vancouver, Park Royal
06.2022 - Current
Greeted customers and helped with product questions, selections, and purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained clean sales floor and straightened and faced merchandise.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.