Overview
Work History
Education
Skills
Languages
Timeline
Generic

Armaan Arora

Edmonton,AB

Overview

2
2
years of professional experience

Work History

Supervisor

Vivo Liquor
04.2024 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Increased customer retention rates by implementing customer feedback into actionable improvements.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.
  • Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.

Cashier

Ikea
05.2023 - Current
  • Collaborated Accepted cash and credit card payments, issued receipts and provided change.
  • Processed sales transactions to prevent long customer wait times.
  • Scanned merchandise using point-of-sale system for accurate purchase tools.
  • Discounted purchases by scanning and redeeming coupons.
  • Communicated effectively with other departments to answer any of the customer’s questions.

Sales Associate

Call It Spring
03.2022 - 11.2023
  • Assisted teammates with sales-processing tasks to meet daily goals.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Used technology resources to assist customers in locating and selecting items.
  • Increased purchase amounts by cross-selling with similar products.
  • Received inventory using SAP and shipped online orders using company’s software.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Package Handler

FedEx
04.2023 - 08.2023
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.

Education

Diploma - Business Administration-Management

Northern Alberta Institute of Technology
Edmonton, AB
12.2023

Skills

  • Critical Thinking
  • Handling Pressure
  • Leadership
  • Problem-Solving
  • Teamwork and Collaboration
  • Sales Goals Attainment
  • Upselling Techniques
  • Order Processing
  • Merchandising
  • Cash Handling
  • Microsoft word and excel
  • Training and mentoring

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Supervisor

Vivo Liquor
04.2024 - Current

Cashier

Ikea
05.2023 - Current

Package Handler

FedEx
04.2023 - 08.2023

Sales Associate

Call It Spring
03.2022 - 11.2023

Diploma - Business Administration-Management

Northern Alberta Institute of Technology

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Armaan Arora