Armaan Singh

united group of companies

Mississauga, Ontario

09.2024 - Current

Scheduled loads according to priority and available equipment.
Ensured compliance with safety regulations and company policies.
Developed strategies for improving efficiency within the dispatch department.
Maintained current knowledge of personnel in field and completed deliveries or delays.
Relayed work orders, messages or information using telephones or two-way radios.
Updated records of driver locations, delays, and cancellations.
Answered customer requests with information about product availability, shipping information and status updates.
Created daily reports detailing response times, call volumes, and other pertinent information.
Monitored dispatch board and adjusted call priorities regularly based on caller needs.
Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
Worked closely with transportation supervisor to dispatch and assign loads.
Analyzed operational data to identify trends and areas for improvement.
Assigned drivers to appropriate routes based on customer needs.
Provided timely updates to customers regarding their orders or requests.
Arranged for repairs to restore service and schedules.
Participated in team meetings discussing changes in procedures or processes.

Summary