ARMAAN SIDHU
Surrey,bc
Summary
As a dynamic Barista/Manager on Duty at Cafe Artigiano, I excelled in fostering team collaboration and enhancing customer satisfaction. My adeptness at operating POS systems and creating a welcoming atmosphere by addressing customer needs promptly led to significant loyalty and efficiency improvements. My leadership not only maintained high safety standards but also ensured a seamless cafe experience.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista/Manager on Duty
Cafe Artigiano
08.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
Associate of Science - Communiaction
Columbia College
Vancouver, None01-2025
High School Diploma -
Sacred Heart School
India ,punjab01-2023
Skills
- Team collaboration
- Active listener
- Order taking
- Friendly and outgoing
- Cash handling
- Opening and closing duties
- Team leadership
- POS system operation
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- Safe Food Handling Certificate - National Restaurant Association.
- Health and Safety for Food Handlers Certification - ServSafe.
- Latte Art Grading Certificate - Coffee Skills Program.
Timeline
Barista/Manager on Duty
Cafe Artigiano
08.2023 - Current
Associate of Science - Communiaction
Columbia College
High School Diploma -
Sacred Heart School
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