Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Boat Shop Employee
Main Beach Boat Rental & Concession
06.2020 - 09.2023
Contributed to an increase in repeat business through personalized service that fostered customer loyalty.
Assisted with visual merchandising tasks, creating appealing displays that showcased new products effectively.
Demonstrated proficiency in operating various point-of-sale systems, ensuring smooth transactions for both cash and card payments.
Built strong relationships with customers through friendly interactions and tailored recommendations based on individual needs.
Managed multiple priorities simultaneously while maintaining a high level of productivity during busy periods or peak hours.
Employed Student Nurse
Chilliwack General Hospital
05.2022 - 08.2023
Facilitated effective communication between patients, families, and healthcare team members to ensure optimal outcomes.
Implemented infection control protocols to maintain a safe and hygienic environment for both patients and staff members.
Collaborated with interdisciplinary healthcare teams to develop and implement personalized care plans for patients.
Exhibited flexibility in adapting to changing priorities within fast-paced healthcare settings while maintaining a high level of professionalism.
Consistently provided emotional support for patients experiencing stress or anxiety related to their medical conditions or treatment plans.
Fruit & Vegetable Stand Manager
Shoker Farms Ltd
05.2019 - 09.2022
Coordinated special events or promotions at the stand, generating increased revenue and fostering a positive community presence.
Established strong vendor relationships, negotiating favorable pricing terms to reduce costs and increase profitability.
Increased customer satisfaction by implementing efficient service strategies and providing exceptional customer experiences.
Resolved customer complaints promptly, maintaining professionalism while addressing concerns in an empathetic manner.
Maintained high standards of cleanliness and organization throughout the stand, complying with health regulations and promoting a positive work environment.
Pizza Server
Jim's Pizzeria
06.2019 - 09.2019
Utilized strong multitasking skills to manage multiple tables and large groups effectively.
Collaborated with kitchen staff to ensure timely delivery of pizza orders, resulting in high levels of customer satisfaction.
Maintained accurate knowledge of the menu, allowing for efficient communication with customers about ingredients and dietary restrictions.
Continuously improved personal serving techniques through ongoing training and feedback from management, leading to increased efficiency on the job.
On-Site Manager | Valet Parking Attendant | Customer Service Attendant at Rental Spaces Inc. RV and Boat StorageOn-Site Manager | Valet Parking Attendant | Customer Service Attendant at Rental Spaces Inc. RV and Boat Storage