Summary
Overview
Work History
Education
Languages
Timeline
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Arlyn Valdez

Richmond Hill,Ontario

Summary

Determined and friendly professional with experience overseeing the operations of over 30 people within busy working environments. Demonstrated ability to create a welcoming environment and navigate interdisciplinary teams to efficiently provide an exceptional customer experience. Proven ability to perform appointment scheduling and accurate data entry. Known for being a go-to person who is reliable and willing to take on new projects to benefit the team

Overview

13
13
years of professional experience

Work History

Assistant manager

A&W Food Service
07.2019 - Current
  • Inventories supplies and maintains inventory levels by ordering new product when necessary
  • Schedules shifts for 20 employees
  • Creates invoices and performs data entry on database
  • Collect payments and makes daily drops at financial institution
  • Greet customers and seek to maximize their experience.

Administrative office assistant

10.2022 - 02.2023
  • Answer and direct phone calls, receive, sort, and distribute the email
  • Maintain contact lists and coordinate office procedures
  • Organize and schedule appointments and meetings
  • Provide general support to visitors, reply to email, telephone, or face-to-face inquiries.

Merchandizer

Shoppers Drug mart
11.2021 - 01.2023
  • Maintain store standard pertaining to image and trends in store
  • Customer service, sales, retail, attention to detail, flexibility, friendliness, communications, and commitment
  • Uses a cash register to process sales by scanning items and totaling purchases
  • Follows store policies and procedures.

Manager

Tim Hortons
11.2011 - 07.2018
  • Promoted from Team Member to Manager for being passionate and demonstrating extraordinary customer service and ability to learn new things quickly
  • Recognized by management for having an exceptional ability to handle difficult situations
  • Hired and trained more than 20 new employees
  • Oversaw inventory, scheduling, and payroll of over 20 employees
  • Utilized database to monitor waste, sales figures, and labour statistics.

Education

Medical Office Assistant with Health Unit Coordinator Diploma -

Academy of Learning
Toronto, Ontario

Bachelor or Education Degree -

Saint Augustine Institute of Technology
Valencia City, Philippines

Languages

English
Professional Working

Timeline

Administrative office assistant

10.2022 - 02.2023

Merchandizer

Shoppers Drug mart
11.2021 - 01.2023

Assistant manager

A&W Food Service
07.2019 - Current

Manager

Tim Hortons
11.2011 - 07.2018

Medical Office Assistant with Health Unit Coordinator Diploma -

Academy of Learning

Bachelor or Education Degree -

Saint Augustine Institute of Technology

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Arlyn Valdez