Arlyn Jantzen
Delta,BC
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Match Eatery & Public House
09.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Food and Beverage Supervisor
Boston Pizza
07.2021 - 09.2022
- Scheduled and Supervised 15-20 employees
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Server
Boston Pizza
10.2018 - 07.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Host
Montanas Cookhouse BBQ & Bar
10.2016 - 08.2018
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
Skills
- Adaptable and Flexible
- High-Energy and Stamina
- Task Delegation
- Operation Monitoring
- Instructing
- Safe Work Practices
- Team Coordination
- Quality Control Analysis
Certification
Food Safe - Certificate
Serving it Right- Certificate
Timeline
Server
Match Eatery & Public House
09.2022 - Current
Food and Beverage Supervisor
Boston Pizza
07.2021 - 09.2022
Server
Boston Pizza
10.2018 - 07.2021
Host
Montanas Cookhouse BBQ & Bar
10.2016 - 08.2018
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