Arline Gamboa
Long Beach
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
3
3
years of professional experience
Work History
Sales Floor Associate
TJ Maxx, TJX Companies
07.2024 - Current
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Performed cash, card, and check transactions to complete customer purchases.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Sales Floor Associate
TJ Maxx, TJX Companies
11.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Communication with customers professionally and proactively to provide product information and advice.
- Managed efficient cash register operations.
- Handled returns and exchanges with focus on customer satisfaction and policy adherence.
Office Secretary
Explicit Siding & Trim
02.2022 - 08.2023
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained daily report documents, memos and invoices.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
High School Diploma -
Rancho Dominguez Preparatory
Long Beach, CA06-2024
Skills
- Goal oriented
- Customer service
- Store maintenance
- Cash handling
- Team leadership
- Creative thinking
- Organization
- Teamwork
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Floor Associate
TJ Maxx, TJX Companies
07.2024 - Current
Sales Floor Associate
TJ Maxx, TJX Companies
11.2023 - 01.2024
Office Secretary
Explicit Siding & Trim
02.2022 - 08.2023
High School Diploma -
Rancho Dominguez Preparatory
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