Summary
Overview
Work History
Education
Skills
Associations
Seminars and Training
Systems
References
Timeline
Generic

Arlene Sugrue

Ottawa,Canada

Summary

Results-oriented sales professional with a track record of exceeding targets in fast-paced, high-growth companies. Leverage expertise in customer relationship management and persuasive communication to drive revenue and contribute to organizational success. Eager to join a dynamic team and continue expanding skills and knowledge.

Overview

39
39
years of professional experience

Work History

Director, Business Development

OCM Manufacturing Inc.
Ottawa, Ontario
11.2012 - Current
  • Handled extensive business development tasks encompassing targeting, prospecting, and forecasting.
  • Evaluated new leads to ensure alignment with company goals.
  • Collaborated internally with Engineering, Program Management, and Supply Chain to deliver optimal solutions for customer needs.
  • Work with Production Managers to meet quality standards and delivery times.
  • Developed and implemented strategies for expanding customer base and increasing sales.
  • Analyzed market trends to identify new business opportunities.
  • Identified potential customers, established relationships, and negotiated contracts.

Field Sales Representation

Arrow Electronics Corporation
Ottawa, Ontario
01.1998 - 08.2012
  • Oversee a $12M market territory.
  • Provide quarterly sales forecast and sales strategies.
  • Collaborated with engineering teams during entire design life cycle.
  • Delivered exceptional engineering support through superior products and services.
  • Determine procurement requirements and design supply chain plan.
  • Collaborated with corporate contacts to boost company market presence.
  • Provide optimal technical solutions for customers through collaborative discussions.
  • Negotiated annual contracts with clients and vendors.
  • Developed and implemented strategies to maximize sales performance.
  • Established relationships with potential clients through cold calling and networking events.

Account Manager

Neutronics Components
Ottawa, Ontario
01.1996 - 01.1998
  • Managed sales distribution channels in Ottawa, Montreal and Toronto.
  • Completed sales forecast quarterly to all principle supplier lines
  • Collaborated on innovative engineering projects to deliver optimal technical solutions.
  • Managed daily activities for 'Supplier Registration Programs"
  • Fostered relationships to ensure repeat business and top-notch customer service.
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.

Senior Buyer

DY-4 Systems Inc.
Ottawa, Ontario
01.1986 - 01.1996
  • Executed procurement functions for corporation.
  • Generated projected pricing for incoming marketing proposals.
  • Sourced materials using MRP systems.
  • Prepared and issued Letters of Intent and Blanket Orders
  • Negotiated corporate contracts directly with key suppliers.
  • Undertook quality audits at supplier locations with entire team.
  • Developed and maintained supplier relationships to ensure on-time delivery of goods.
  • Negotiated contracts with suppliers to secure the best prices for materials and services.

Education

Managerial Accounting -

Algonquin College
Ottawa, ON
12.1995

Financial Accounting -

Carleton University
Ottawa, ON
12.1995

Advanced Purchasing Management -

Western University
London, ON
12.1995

Operations Management -

Algonquin College
Ottawa, ON
12.1994

Marketing -

Carleton University
Ottawa, ON
12.1993

Introduction to Management -

Ottawa University
Ottawa, ON
12.1993

Organization Behavior -

Carleton University
Ottawa, ON
12.1992

Principles of Quality -

Algonquin College
Ottawa, ON
12.1990

Principles of Buying -

Algonquin College
Ottawa, ON
12.1989

Principles of Transportation -

Algonquin College
Ottawa, ON
12.1989

Skills

  • Strategic Business Development
  • Effective Communication Skills
  • Effective Organization
  • Collaborative Relationship Management
  • Collaborative Team Member
  • Responsive to Change
  • Product Strategy
  • Strategic Procurement
  • Supply Chain Coordination
  • Performance Optimization
  • Quality Assurance Management
  • Timely Delivery Execution
  • Customer Service Oversight
  • Negotiations
  • Lead prospecting
  • Sales expertise
  • Relationship building and management
  • Forecasting and planning
  • Excellent communicator
  • Relationship building and rapport
  • Excellent listening skills
  • Business development and planning

Associations

PMAC (Purchasing Management Association of Canada)

Seminars and Training

  • Quality, Today’s & Tomorrows Challenge
  • Power Communication
  • Evaluating Purchasing Effectiveness
  • Vendor Certification I
  • Law I How to Create a Binding Contract
  • Negotiation Planning
  • Psychological Strategies in Negotiation
  • Law II-How to Handle Breach of Contracts
  • NAFTA & Customs Trade Issues
  • AS9100D and Controlled Goods experience

Systems

  • Salesforce.com
  • Excel
  • Word
  • Power Point
  • Outlook

References

References available upon request.

Timeline

Director, Business Development

OCM Manufacturing Inc.
11.2012 - Current

Field Sales Representation

Arrow Electronics Corporation
01.1998 - 08.2012

Account Manager

Neutronics Components
01.1996 - 01.1998

Senior Buyer

DY-4 Systems Inc.
01.1986 - 01.1996

Managerial Accounting -

Algonquin College

Financial Accounting -

Carleton University

Advanced Purchasing Management -

Western University

Operations Management -

Algonquin College

Marketing -

Carleton University

Introduction to Management -

Ottawa University

Organization Behavior -

Carleton University

Principles of Quality -

Algonquin College

Principles of Buying -

Algonquin College

Principles of Transportation -

Algonquin College

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Arlene Sugrue